Overseas Service Engineer

该职位来源于猎聘 Introduction: We are seeking a highly motivated Technical Specialist to join Metso’s Smelting team in China. This role is critical in supporting customers across major smelting projects, including commissioning, start-ups, troubleshooting, maintenance planning, and technical advisory services for key equipment. The successful candidate will work closely with local and global teams to ensure safe, high-quality delivery of aftermarket support and solution implementation. This position will replace a retiring senior expert and includes a structured knowledge-transfer and onboarding period to ensure continuity of expertise within the region. What you will do:

• Provide on-site technical support for smelting furnace equipment, including inspections, troubleshooting, maintenance recommendations, and operational guidance.
• Support commissioning and plant start-up activities for new installations and major shutdowns.
• Serve as a technical advisor to customers, ensuring timely resolution of issues and high customer satisfaction.
• Collaborate with global Technical Sales Support (TSS) to prepare scopes, documentation, and support for spare parts, upgrades, and service solutions.
• Participate in performance reviews, root-cause analyses, and technical investigations.
• Maintain accurate service documentation, reports, and feedback to support continuous improvement.
• Contribute to internal training, knowledge transfer, and capability building within the market area. Who you are:
• Technical degree in Mechanical Engineering, Metallurgical Engineering, or related field.
• 5+ years of experience in smelting, furnace operations, heavy industrial equipment, or site service environments.
• Strong troubleshooting and diagnostic skills.
• Experience with commissioning, field service work, or plant maintenance is preferred.
• Ability to work independently in demanding site environments, including extended customer travel.
• Effective communication skills in Mandarin and English.
• Strong safety mindset; ability to work collaboratively with cross-functional teams. What's in it for you
• An inspiring purpose
• Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety
• Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, bicycle benefits, and engagement surveys.
• Compensation and rewards
• Global incentive program tied to business and performance targets, car benefits, and meal benefits.
• Hybrid working possibilities
• While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture
• We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities
• Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support
• Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.