Own Fleet Control Tower (Contract) (SPX Express)

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Control own fleet driver attendance
• Control own fleet route planning compliance (Truck turn,working hour, On-time arrival)
• Own fleet performance tracker
• Support driver to associate with shuttle, linehaul, hub and seller
• New policy and process training to driver
• Special project

Requirements:

• Having basic knowledge in transport operation and planning is a plus
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders
• Can work under pressure
• Moderate in Microsoft office or G Sheet skills