Owner Relations Coordinator

Meredith Lodging Central Coast is seeking a dedicated and detail-oriented Owner Relations Coordinator. We're seeking a friendly, organized, and hard-working individual with customer service skills, responsible for maintaining and growing relationships with homeowners of vacation rental properties. This role requires someone who works well in a team setting while being independent and self-motivated. If you have a passion for high-quality service, an eye for detail, and a commitment to operational excellence, we’d love to hear from you.

What You’ll Do:

• Assist Owner Relations Managers in assisting homeowners, supporting day-to-day operations and collaboratively resolving any issues.
• Onboarding & Property Management: Assist with onboarding process of new homes, agreements to going live on our websites. This includes gathering information, scheduling cleanings and maintenance, coordinating photography, and building online listings that best represent each property.
• Communication & Coordination: Respond promptly to owner inquiries, issues, and requests, while assisting Owner Relations Managers.
• Campaign Execution: Support with outreach campaigns to specific segments of homeowners, providing tailored solutions, identifying needs, and reporting on progress and results.
• Vendor Management: Assist in contacting local vendors for repairs, preparing bids for homeowner approval, and ensuring timely completion of maintenance tasks.
• Other Duties as Assigned

Who You Are:

• Strong interpersonal and communication skills; you excel at building relationships.

• Experience in project management preferred.

• Highly organized and detail-oriented with the ability to manage multiple priorities.

• Ability to lead and collaborate with cross-functional teams.

• Tech-savvy; comfortable using property management systems and communication tools.

• A strong sense of ownership and accountability.

• Communication – able to effectively communicate with homeowners and staff.

• Adaptable and flexible – enjoys variety and changing priorities.

• Dependable and consistent. Understands the importance of their role and seeks to be a valuable influence.

• Self-starter and task driven, enjoys seeing tasks through to completion and hitting goals.

• Has a strong desire to grow professionally and learn new tasks and skills.

• What You’ll Bring:

  • • High School Diploma or equivalent required; bachelor’s degree in business, hospitality, or related field preferred.

    • Experience in managing key performance metrics, customer service, and financial oversight preferred.

    • Ability to work flexible hours, including evenings and weekends as needed.

    • Strong time management and organizational skills.

  • Communicates effectively, both orally and in writing.
  • Ability to learn and use new software and tools.
  • Must be at least 18 years of age.
  • Valid driver’s license required.

• Culture Index Survey: https://go.cultureindex.com/s/LYGw6VIQ1B

**As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application.**Meredith Lodging, LLC

Who We Are:

At Meredith Lodging, we’re proud to be an industry leader in vacation home rental management, offering an established and growing collection of beautiful vacation homes throughout Oregon. We believe that property management is best done locally, and our dedicated teams work every day to raise the bar on service—both for our Owners and our Guests.

Meredith Lodging is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Meredith Lodging makes hiring decisions based solely on qualifications, merit, and business needs at the time.