PACE Scheduler

Summary/Objective

This position is responsible for scheduling internal and external appointments for PACE participants as requested by the interdisciplinary team.

Essential Duties/Responsibilities

• Maintain scheduling system including assisting participants with scheduling appointments and ensuring transportation availability.
• Serve as appoint of contact for participants, caregivers, and community providers regarding scheduled appointments.
• Document in the electronic medical record as needed to maintain a complete and accurate record
• Participate in the maintenance of a safe, clean, and healthful day center environment.
• Schedules referral appointments for participants with external services providers in the PACE network.
• Ensure compliance with all local, state, and federal guidelines.
• Demonstrate professionalism by maintaining a neat and clean appearance, the willingness to learn new concepts, accepting accountability for job performance, the ability to manage time effectively, and promoting compassion and understanding for participants’ needs and wants.
• Demonstrate good attendance and punctuality.
• Facilitate communication via email, phone and face-to-face meetings with key staff to maintain project flow/contracted timeframes.
• Maintain security of PACE organization information including paper documents per PACE of Northeast Indiana policy and procedures
• Communicate with supervisor on daily basis, and as needed, to report all areas of concern/issues/incidents

Required Education and Experience

• High school diploma or general education degree (GED) required.

Pay: From $18.00 per hour

Expected hours: 37.5 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Dependent care reimbursement
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free flu shots
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Medical scheduling: 1 year (Preferred)

Work Location: In person