Packaging Engineer- Costa Rica

Packaging Engineer-Costa Rica (REMOTE)

Position Summary

The Packaging Engineer Role is dedicated to the design, development, and lifecycle management of flexible sterile barrier systems. This role combines hands-on laboratory expertise with direct customer engagement to support product design and development, defect investigations, regulatory compliance, and continuous improvement initiatives . The position serves as a key technical interface between customers, Sales, Quality, Operations, R&D, and global Oliver sites.

Primary Responsibilities Commercial Support

• Provide material selection guidance and product recommendations aligned with customer design requirements.
• Support packaging design consultation and d evelop packaging design concepts and prototypes for CleanCut Card, Pouch and Tray based packaging systems.
• Lead defect analysis investigations and provide corrective action recommendations.
• Deliver regulatory education and consultation related to ISO 11607 and sterile barrier systems.
• Develop and deliver technical training materials to support customer engagement and understanding.
• Utilize CRM systems to track and manage customer technical requests and project activity.
• Partner with Marketing on technically driven initiatives to support growth
• Contribute to the development and refinement of technical marketing materials (e.g., product data sheets, comparison tools, and reference guides).

Laboratory Operations & Technical Testing

• Operate and manage a future packaging test laboratory within the Costa Rica Technical Center.
• Perform packaging testing, material characterization, and analytical testing to support customers in the region. Includes sterile barrier systems and materials, protective packaging, packaging systems and ink systems for printed content.
• Develop, maintain , and execute laboratory procedures in alignment with ISO, ASTM, and industry standards.
• Design and implement custom test methods when required .
• Maintain laboratory equipment, calibration schedules, and workspace organization.
• Utilize and improve lab management software platforms to prioritize, schedule, and track lab activities.

Technical Investigation & Continuous Improvement

• Lead data analysis and technical investigations related to product performance.
• Analyze trends in product performance and field data.
• Identify opportunities for process optimization and capability enhancement.
• Support specification development and change management initiatives.

Operations, Quality Assurance and Supply Chain support

• Provide technical support for customer complaints and CAPA investigations across multiple production sites.
• Analyze test data and field performance trends to identify opportunities for product design improvements .
• Collaborate with Process Engineering and Quality Assurance teams to support product evaluations and validations .
• Partner with the Product Specification s Team to develop and maintain specifications that align with internal standards and customer expectations .
• Support supplier qualification, change control, and supplier CAPA processes, including technical evaluations and written summaries for customer communication .

Safety

• Work with the EHS Department to ensure that test lab facility, equipment and procedures comply with Oliver’s standard regulatory requirements.
• Ensure that all potentially hazardous materials in lab and testing areas are properly stored and labeled.
• Ensure all new materials and testing procedures are evaluated for potential safety risks.

Preferred Qualifications Education and/or Experience :

• Degree in Packaging Engineering, Engineering, Chemistry, or related field .
• 3 + years of relevant experience in packaging engineering or similar discipline .
• Strong understanding of sterile barrier systems and flexible packaging design.
• Working knowledge of ISO 11607, ISO 13485, and applicable ASTM standards.
• Familiarity with flexible packaging converting and sealing equipment.
• Experience applying quality and statistical tools such as DFMEA, DOE, Gauge R&R, SPC, and Process Capability.
• Skilled using statistical and analysis tools such as Excel and MiniTab .
• Strong analytical and problem-solving ability with demonstrated data interpretation skills.
• Ability to read and interpret technical standards, scientific documentation, and regulatory requirements.

Interpersonal Skills

• Strong written and verbal communication skills .
• Fluency in English and Spanish.
• Ability to present technical information clearly to internal and external stakeholders.
• Effective c ollaborat ion with international Oliver technical services teams to troubleshoot issues and support global customers.

Other Skills

• Self-motivated and capable of working independently.
• Organized and detail-oriented with strong project ownership.

Essential Functions

• The ability to predictably and regularly attend work and to be punctual.
• The ability to read and understand documents and drawings .
• The ability to work cooperatively with others .
• The ability to deal politely and professionally with customers and/or coworkers .
• The ability to follow direction or instruction .
• The ability to use a computer to communicate, create, and access information.
• The ability to lift up to 25 pounds.
• The ability to sit, stand and walk.
• The ability to clearly see and identify colors .

Working Conditions

This position operates in l aboratory, manufacturing and professional office environment s . This role routinely uses standard office equipment such as computers, phones and photocopiers. This role also uses laboratory equipment.

Special Requirements

• Ability to travel (US and internationally)
• Ability to work evenings
• Ability to work weekends