Packout Technician

American Packout of Pittsburgh

Build a Career Helping People Recover What Matters Most

American Packout of Atlanta is a growing contents restoration company specializing in the packout, inventory, cleaning, restoration, transportation, and storage of personal belongings following water, fire, mold, and other property losses.

When someone experiences a major property loss, their belongings can represent years—even generations—of memories and possessions. Our job is to handle those items with care, accuracy, and professionalism while helping our customers navigate a difficult situation.

We are looking for dependable, hardworking, detail-oriented people who take pride in doing a job right.

This is a hands-on position for someone who enjoys physical work, working with a team, solving problems, staying organized, and helping customers. Restoration experience is helpful, but the right attitude, work ethic, and willingness to learn are just as important.

What You'll Do

As a Packout Technician, you will work as part of a team responsible for safely handling and documenting customer belongings throughout the contents restoration process.

Your responsibilities may include:

• Carefully pack, wrap, protect, and move household and business contents.
• Photograph and document individual items using tablets and inventory software.
• Create accurate inventories and maintain proper item identification and tracking.
• Label boxes, containers, furniture, and storage vaults accurately.
• Load and unload trucks and move contents between job sites, facilities, and storage.
• Assist with cleaning and restoration of contents using company-approved methods and equipment.
• Organize contents within storage vaults and maintain accurate storage records.
• Handle furniture, appliances, electronics, artwork, clothing, household goods, and other personal belongings with care.
• Work in customer homes, businesses, warehouses, and other job-site environments.
• Maintain clean, organized, and safe work areas.
• Follow company safety procedures and properly use required PPE.
• Communicate professionally with homeowners, business owners, restoration contractors, and team members.
• Work closely with Packout Technicians, Drivers, Project Managers, and other members of the restoration team.
• Perform other duties necessary to successfully complete packout and contents restoration projects.

What We're Looking For

We are looking for people who are reliable, coachable, hardworking, and detail-oriented.

The ideal candidate:

• Shows up on time and is dependable.
• Takes pride in doing quality work.
• Understands that small details matter when handling customers' belongings.
• Can follow established procedures and instructions.
• Is comfortable working at a steady pace in a physically demanding environment.
• Treats customers, coworkers, and their property with respect.
• Can work independently when necessary while also being a strong team member.
• Is comfortable using a smartphone or tablet for photographs, documentation, and inventory.
• Has a positive attitude and a willingness to learn.
• Is willing to do what is necessary to get the job completed correctly and professionally.

Experience That Can Help You Succeed

Previous experience is a plus, but we are willing to train the right person.

Experience in any of the following can be helpful:

• Restoration
• Moving
• Warehouse operations
• Contents cleaning
• Construction
• Remodeling
• Delivery
• Logistics
• Property maintenance
• Furniture handling
• Hospitality
• Customer service
• Inventory or asset management

If you've worked in a physically demanding job and understand the importance of showing up, working hard, paying attention to detail, and taking responsibility for your work, we'd like to hear from you.

Physical Requirements

This is an active, hands-on position.

You must be able to:

• Lift and carry items weighing 50+ lbs.
• Repeatedly lift, push, pull, carry, and maneuver items.
• Stand and walk for extended periods.
• Bend, kneel, squat, reach, and work in various positions.
• Safely maneuver furniture and other large or awkward items.
• Perform repetitive physical tasks throughout the workday.
• Work in varying temperatures and job-site conditions.
• Work in damaged structures and confined or tight spaces when required.
• Work in environments that may be hot, cold, wet, dusty, smoky, or otherwise challenging depending on the loss.

Customer Service Matters

You will frequently work inside someone's home or business during a stressful time.

That means how you conduct yourself matters.

Our technicians are expected to:

• Treat every customer's property as if it were their own.
• Communicate respectfully and professionally.
• Be mindful of the customer's home and personal belongings.
• Maintain a clean and professional appearance.
• Protect the customer's privacy and property.
• Represent American Packout professionally at every job.

Requirements

• Valid driver's license.
• Reliable transportation to and from work.
• Ability to pass applicable company screening requirements.
• Ability to safely perform the physical requirements of the position.
• Ability to use a smartphone or tablet.
• Ability to communicate effectively with customers and coworkers.
• Willingness to work a flexible schedule when job demands require it.
• Reliable attendance and punctuality.

What We Offer

• Medical, Dental & Vision Insurance
• Paid Time Off
• Paid Holidays
• Overtime Opportunities
• On-the-Job Training
• Industry Training & Certification Opportunities
• Opportunities for Advancement
• Growing Company With Opportunities to Take on More Responsibility

A Job That Can Become a Career

American Packout of Pittsburgh is growing, and we are looking for people who want to grow with us.

Our goal is not simply to put people in trucks and send them to jobs. We want to develop skilled, dependable professionals who can take on increasing responsibility as they gain experience.

For the right person, this position can be a starting point for advancement within the contents restoration operation.

If you're looking for a position where hard work, reliability, attention to detail, and a willingness to learn are valued, we'd like to meet you.

Equal Employment Opportunity

American Packout of Pittsburgh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Americans with Disabilities Act

This position involves physical labor, lifting, movement, and working in varied environments. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Pay: $18.00 - $20.00 per hour

Expected hours: 20.0 – 35.0 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person