PAL Supervisor

Position:                               PAL Supervisor
Comparable DFPS Position: PAL Supervisor
Classification:                        Full-time, Exempt
Reports to:                                  Sr. Manager, PAL/Transportation     
Company:                                      Texans Together             

Location:
Region 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)

Position Description:

The Preparation for Adult Living (PAL) Supervisor provides leadership, supervision, and operational oversight through a hope-centered approach for the PAL program. This position supervises PAL staff and ensures youth and young adults receive counseling, life-skills training, guidance, and transitional support in preparation for adulthood and independent living. The supervisor manages referrals, assignments, documentation, program performance, and service delivery while collaborating with youth, caregivers, staff, providers, contractors, and community partners.

Primary Responsibilities:

• Supervises, coaches, and develops PAL staff using a hope-centered approach that promotes strengths, accountability, and professional growth.
• Manages PAL program operations, including referrals, assignments, caseloads, and daily service delivery to ensure timely, youth-centered services.
• Ensures youth and young adults receive life-skills training, counseling, guidance, and support that promote hope, confidence, resilience, independence, and preparation for adulthood.
• Supports youth and young adults in identifying goals and pathways related to education, employment, housing, financial stability, healthy relationships, and community connections.
• Ensures youth voice, choice, strengths, and future goals are incorporated into service planning and decision-making.
• Provides consultation on complex cases, transition plans, and service barriers, focusing on available resources, achievable outcomes, and solution-focused approaches.
• Monitors PAL services, contracts, provider performance, and case documentation to ensure quality, compliance, timely service delivery, and accurate documentation of each youth’s strengths, goals, progress, support system, and next steps.
• Coordinates youth conferences, experiential activities, and other PAL events that promote connection, personal growth, life skills, and preparation for adulthood.
• Reviews and analyzes program data, service outcomes, and participant feedback to identify successes, trends, service gaps, and opportunities for improvement.
• Develops training, resources, tools, and guidance to support staff, youth, caregivers, community partners, and consistent program operations.
• Builds and maintains partnerships that connect youth and young adults with educational, employment, housing, financial, community, and other supportive resources.
• Responds to concerns, critical incidents, and service barriers with urgency, empathy, professionalism, and a solution-focused approach.
• Promotes youth-centered, trauma-informed, culturally responsive, equitable, and hope-centered practices throughout the PAL program.

Required Qualifications:

• Bachelor’s degree required. Relevant experience considered in lieu of education requirement.
• Minimum five (5) years’ experience in the child welfare field, including Preparation for Adult Living (PAL), Local Permanency Services (LPS), Foster Care, Conservatorship, or Family‑Based Services.
• At least three (3) years’ supervisory or management experience leading staff, overseeing case workers or supervisory units.

Knowledge, Skills, and Abilities:

• Strong leadership, coaching, and team-building skills with the ability to foster hop-centered practices, recognize strengths, and guide staff toward practical pathways toward improved outcomes.
• Excellent verbal and written communication skills, including the ability to work with diverse individuals.
• Strong organizational, planning, prioritization, and attention-to-detail skills, with the ability to manage multiple programs, responsibilities, and deadlines.
• Strong critical thinking, assessment, and problem‑solving skills.
• Ability to work independently while fostering collaboration across departments.
• Proficiency with Microsoft Windows, web‑based applications, case management systems, and online research and search tools.
• Ability to maintain strict confidentiality and appropriately safeguard client and agency information.

Work Conditions:

• Environment:  Office-based, Community settings , Client Homes, and other provider setting.
• Range of Schedule: Mon – Fri, 7:00 a.m. to 7:00 p.m. On call as needed.
• Travel: Frequent. Reliable transportation required.