Palantir Foundry Engineer

About GSPANN:

Headquartered in California, U.S.A., GSPANN is a leading provider of consulting and IT services to global clients. We specialize in helping clients transform their IT capabilities, optimize business practices, and drive operational efficiency across industries such as retail, high-technology, and manufacturing. With five global delivery centers and over 2500 employees, we combine the personalized approach of a boutique consultancy with the extensive capabilities of a large IT services firm.

Location: Fremont, CA(Hybrid Role)

Duration Long Term.

Consolidated AI Platform Operations Engineer - L2

Position profile:

Provides consolidated L2 operations support for Neo4j, Palantir Foundry, and agents running on Foundry, covering platform availability, performance, deployments, permissions, and production stability.

Key responsibilities:

Monitor platform health, capacity, performance, scheduled jobs, pipelines, agents, and deployment status.

Troubleshoot failures across data connections, builds, compute, permissions, and platform configuration.

Distinguish platform, data, integration, and application-code issues and route them correctly.

Support incident response, change control, post-incident reviews, and problem management.

Build operational dashboards, alerts, automated health checks, and clear runbooks.

Required skills and experience: Hands-on experience operating production data, cloud, graph, or AI platforms.

Working knowledge of Neo4j and Palantir Foundry operations, including jobs, pipelines, compute, connectivity, permissions, and deployment support.

Strong troubleshooting skills with Python and SQL for diagnostics and automation.

Experience with monitoring, alerting, incident management, SLAs/SLOs, and on-call support.

Ability to work across engineering, infrastructure, security, and vendors.

Working at GSPANN

GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution. Working with us will give you an opportunity to work globally with some of the best brands in the industry. The company does and will take affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability status. GSPANN is an equal opportunity employer for minorities/females/veterans/disabled.