Pallet Coordinator (Onsite work)

About the role

Manage MUVE's pallet records and accounts, ensuring pallet movements are accurately recorded, transfers are processed on time, and discrepancies are investigated and resolved. Working remotely, the Pallet Controller will liaise with Australian warehouse, transport, customer service and finance teams to maintain accurate pallet balances and minimise avoidable costs and losses.

Key responsibilities

• Maintain accurate records of pallet receipts, dispatches, transfers and returns across MUVE's sites.
• Administer CHEP, Loscam and other pallet accounts used by the business.
• Process and verify pallet transfers against delivery paperwork, pallet dockets and operational records.
• Reconcile internal records with pallet provider statements and customer accounts.
• Investigate missing dockets, incorrect quantities, rejected transfers and outstanding balances.
• Coordinate corrections and follow up unresolved transactions with internal teams, customers, carriers and pallet providers.
• Monitor transfer deadlines and escalate overdue items or discrepancies that could result in additional charges.
• Review pallet hire charges and invoices, identify potential errors and support Finance with queries.
• Prepare regular reports on pallet balances, outstanding transfers, discrepancies and account issues.
• Maintain organised electronic records and a clear audit trail for transactions and adjustments.

About you

• Experience in pallet control, logistics administration, transport administration or inventory reconciliation.
• Familiarity with CHEP and Loscam accounts and transfer processes is highly desirable.
• Strong Excel skills, including reconciliations, filters, formulas and managing large datasets.
• High attention to detail and confidence investigating discrepancies.
• Strong written and verbal English.
• Good organisation, follow-up and time management skills.
• Ability to work independently while coordinating with teams across multiple locations.
• Experience using transport, warehouse or pallet management systems is desirable.