Panel Shop Administrator

We are a busy, high-volume panel shop based in Parow seeking a highly experienced admin professional from the automotive industry who can hit the ground running immediately.

This is a hands-on, high-responsibility role requiring full ownership of financial and administrative functions. We are looking for someone who thrives under pressure, takes initiative, and ensures the business runs efficiently at all times.

Important:

Only candidates with proven panel shop / automotive industry experience will be considered.

Experience with job cards, quotations, and estimating in a panel shop is non-negotiable. Applications without this will not be reviewed.

THE ROLE

Key Responsibilities

• Take full ownership of all customer accounts, from invoicing through to final payment
• Proactively manage the debtors book and follow up on outstanding payments
• Send monthly statements and conduct professional collection calls
• Handle walk-in customer queries and resolve account-related issues efficiently
• Create and manage job cards accurately within a panel shop environment
• Prepare quotations and repair estimates (essential requirement)
• Manage petty cash and oversee cash handling processes
• Process and submit tax returns and related financial documentation
• Maintain accurate financial records using accounting systems
• Identify and implement improved administrative workflows
• Provide general administrative support in a fast-paced workshop environment

PERSONAL ATTRIBUTES

Who You Are

• Self-driven and proactive – you don’t wait for instruction
• Detail-oriented with strong financial discipline
• Able to work efficiently in a high-pressure, fast-moving environment
• Confident dealing with customers both in person and telephonically
• Solutions-focused with a strong sense of accountability
• Highly organised, reliable, and consistent in delivery
• Based in the Northern Suburbs or able to commute easily to Parow

ESSENTIAL EXPERIENCE (NON-NEGOTIABLE)

Requirements

• Minimum 6 years’ experience in a panel shop or automotive environment
• Proven experience creating job cards, quotations, and estimates in a panel shop (MANDATORY)
• Experience as a bookkeeper, creditors clerk, or senior admin professional
• Strong proficiency in MS Office (especially Excel)
• Hands-on experience with accounting systems (e.g. Sage, Vehiculum or similar)
• Solid understanding of tax submissions and compliance
• Proven ability to manage debtors and creditors independently
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision
• Strong multitasking ability and attention to detail
• Must be available to start immediately

Applications without the required automotive/panel shop experience will not be considered.

Job Type: Permanent

Application Question(s):

• Do you have previous experience in the automotive industry, specifically working in a panel shop?

License/Certification:

• drivers licence (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person