Panel Shop Receptionist

Pierce Body Works is a well-established panel shop in the northern suburbs that does all types of insurance work and private repairs with a focus on not at fault claims.

We are currently seeking an enthusiastic and organized individual with experience working in panel shops and using iBodyShop to join our team as a full-time Receptionist. This role is integral to ensuring smooth day-to-day operations and maintaining the high standards that our customers expect.

Your main duties will include general reception and administration tasks, customer service, and supporting our team with various operational needs.

Key Responsibilities:

• Greet and assist customers, ensuring a positive and professional experience.
• Answer and direct phone calls, emails, and face-to-face inquiries in a friendly and efficient manner.
• Provide updates to customers regarding the status of their vehicle repairs, arrange vehicle collections, and manage booking appointments.
• Perform various administrative tasks to support the smooth running of the office.

We offer a competitive salary based on experience. Fantastic work culture with a tight knit group of professionals. Enjoy a provided lunch every Friday. There will be a high level of on-the-job autonomy and trust to get the job done. A friendly and supportive work environment.

If you are a motivated individual with a passion for customer service and have the skills to thrive in a busy work environment, we want to hear from you! To apply, please hit the ‘apply now’ button above and submit your resume or contact us directly.