Paralegal - Claims Adjuster

AMS Management Group

Paralegal

Location: Allen, Texas

Work arrangement: In person, full time

Reports to: Executive Vice President, Claims/Litigation

Job Summary

Manages state medical board investigations and insured deposition requests from intake through closure, coordinating with outside defense counsel and in-house claims attorneys, and supports the claims committee with prepared case materials. This is an on-site, full-time position based in Allen, Texas.

Key Responsibilities

• Manage State Board investigations nationwide from start to finish, including setting up the file in the claims database

• Assign letters to outside counsel who handle board complaints, and close the file once the board decision is complete

• Assign and manage files for all deposition requests involving insureds, and close the file and VPN entry when the deposition is complete

• Review complaints against insureds, analyze issues, and manage each matter effectively until closed

• Meet monthly with attorneys to discuss ongoing activity and issues in board complaints and depositions

• Prepare for claims committee meetings by retrieving medical records and posting them to the secure network (ShareFile)

• Keep VPN entries current as each case moves forward to completion

• Assist with project management for committees as requested

Required Experience & Education

• Bachelor's degree; 2–4 years of relevant experience

• Knowledge of the litigation process; insurance market experience preferred, ideally as a paralegal in a medical malpractice defense firm

• Skilled in data-based systems, Excel, word processing, and spreadsheets

• Knowledge of accounts payable and the legal billing process

• Performs work under general supervision; handles moderately complex issues and refers more complex matters to higher-level staff

• Ability to work on site, full time, at the Allen, Texas office

Competencies

Problem-solving and analytical skills · Highly organized; works independently and efficiently · Excellent oral and written communication with clients, brokers, and outside defense counsel · Ability to work effectively with in-house claims attorneys and other staff · Project management supportPar