Paralegal

Paralegal

About Citizen Soldier Law

Citizen Soldier Law is a growing law firm dedicated to protecting and defending those who defend America.

We provide legal representation to service members facing complex military and administrative matters, including disability retirement, Medical Evaluation Boards (MEB), Physical Evaluation Boards (PEB), and allegations of misconduct. Our mission is to safeguard our clients' rights, ensure due process, and help them navigate challenging military and government systems.

Our Vision: Citizen Soldier Law seeks to grow as a trusted legal resource for military members and their families. We strive to honor the Lord through our work while maintaining a culture of accountability, resourcefulness, respect, and genuine care for our clients and one another.

Position Overview

We are seeking a highly organized, motivated, and people-oriented Paralegal to join our growing team.

The ideal candidate is humble, hungry, dynamic, and passionate about serving military members and their families. This individual will play an important role in supporting our attorneys, managing client communications, organizing legal and military records, and ensuring the efficient operation of the firm.

We are particularly interested in veterans, National Guard or Reserve members, and individuals with experience navigating military administrative processes.

Key Responsibilities

Client Communication & Intake

• Serve as a professional and compassionate point of contact for prospective and existing clients.
• Conduct initial client intake interviews, review intake forms, and gather relevant information.
• Respond to client inquiries and concerns in a timely and professional manner.
• Build trust and maintain positive relationships with clients navigating sensitive legal and military matters.

Legal & Administrative Support

• Assist attorneys with case management, document preparation, and administrative tasks.
• Collect, review, organize, and maintain military personnel, medical, and legal records.
• Maintain accurate and accessible electronic and physical client files using Microsoft 365 and other firm systems.
• Review documents for completeness, accuracy, confidentiality, and appropriate redaction.
• Monitor case developments, track deadlines, and communicate important updates to attorneys and team members.
• Assist with understanding and organizing military regulations, policies, and administrative procedures.

Office Operations & Team Support

• Manage multiple priorities and deadlines with minimal daily supervision.
• Maintain organized records and assist in improving internal processes and workflows.
• Collaborate with attorneys and staff to ensure timely client service and effective communication.

Qualifications

Required Qualifications

• Minimum of 3 years of relevant experience in a law office, military administration, and/or a related professional environment.
• Minium +1 years of IDES (Integrated Disability Evaluation System) experience
• Strong organizational and time-management skills, with the ability to manage multiple responsibilities independently.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a client-service mindset.
• High ethical standards, sound judgment, and a commitment to accuracy, confidentiality, and excellence.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to work independently, take initiative, and solve problems with minimal supervision.
• Strong attention to detail, particularly when reviewing legal documents and sensitive client information.

Preferred Qualifications

• Military service experience or familiarity with military culture through professional experience.
• Experience supporting service members in legal matters.
• Familiarity with military disability and administrative processes, including IDES, MEB, and PEB.
• Ability to interpret and navigate military regulations, policies, and procedures.
• Experience with electronic document management and case management systems.
• Relevant postsecondary education or paralegal training.

What We're Looking For

Beyond technical qualifications, we're looking for someone who:

• Is humble: Works collaboratively, welcomes feedback, and puts the team's and clients' needs first.
• Is hungry: Takes initiative, embraces responsibility, and continually looks for ways to improve.
• Is dynamic: Adapts to changing priorities and approaches challenges with a problem-solving mindset.
• Is people-oriented: Builds strong relationships and treats clients and colleagues with professionalism, empathy, and respect.
• Is accountable: Takes ownership of responsibilities, follows through on commitments, and maintains high standards of accuracy.

Schedule & Work Environment

• Position: Full-time (part-time will be considered for the right candisate)
• Schedule: Monday through Friday, with daily availability from 9:00 a.m. to 5:00 p.m. Eastern Time.
• Work Environment: Remote
• Pay $60,000 - $70,000 negotiable

Compensation & Benefits

• Competitive compensation commensurate with experience.
• Paid time off and holidays.
• Professional development and training opportunities.
• Opportunity to work with a mission-driven, veteran-led legal team.

Citizen Soldier Law is an equal opportunity employer. We encourage applications from qualified individuals of all backgrounds, including veterans, military spouses, and members of the National Guard and Reserve.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• List your government experience - Military, Military - Civilian, or Contractor
• You must be located in the EST, CST, or MST time zone - please confirm
• Cover letter MUST be sent to apply: cover letter detailing their qualifications and interest in the position to : [email protected]

Experience:

• IDES: 1 year (Required)

Work Location: Remote