Paralegal

About Gig Restart Solutions

Gig Restart Solutions (GRS) is a professional driver support company dedicated to assisting rideshare and gig economy drivers experiencing account deactivation and related disputes.

We help drivers navigate the challenges associated with account deactivations involving platforms such as Uber, Lyft, and other gig economy service providers.

Our services include administrative assistance, court document preparation support, case coordination, legal research under appropriate supervision, and resources designed to help drivers explore available options for resolving disputes.

We are seeking a motivated, detail-oriented, and highly organized Paralegal to join our growing team. The ideal candidate will have experience in civil litigation, small claims procedures, court filings, legal research, and client case management.

Key ResponsibilitiesLegal Research and Document Preparation

• Conduct research involving civil litigation procedures, small claims courts, contract disputes, and rideshare account deactivation matters under appropriate attorney supervision.
• Assist with preparing complaints, statements of claim, affidavits, demand letters, motions, and other court-related documents.
• Research court filing requirements, jurisdictional procedures, statutes of limitations, filing fees, and service-of-process requirements.
• Review client documentation, including account deactivation notices, appeal correspondence, earnings statements, and supporting evidence.
• Assist with preparing lost-wage calculations and supporting financial documentation.
• Maintain organized case files and ensure documentation is accurate and complete.

Client Support and Case Management

• Communicate professionally with clients regarding documentation requirements, case updates, deadlines, and administrative procedures.
• Conduct client intake interviews and collect relevant information concerning account deactivation disputes.
• Track case progress, filing dates, court hearing schedules, and other important deadlines.
• Coordinate with clients to obtain supporting documents and evidence.
• Prepare case summaries and administrative reports for internal review.
• Respond to client inquiries promptly and maintain professional communication throughout the process.

Court Filing and Hearing Coordination

• Assist clients with understanding publicly available court filing instructions and procedural requirements.
• Coordinate court-related administrative activities, including document submission, scheduling, and case tracking.
• Communicate with court clerks regarding filing procedures and administrative requirements when appropriate.
• Organize hearing materials, exhibits, and supporting documentation.
• Assist with arranging court interpreters and identifying applicable advance-notice requirements.
• Attend court proceedings when requested and permitted by applicable law, strictly in a non-attorney administrative or support capacity.
• Coordinate with licensed attorneys when legal representation or legal advice is required.

Administrative and Operational Support

• Maintain accurate electronic records using case management and document management systems.
• Monitor assigned tasks and deadlines to support timely completion.
• Collaborate with management to improve internal case management procedures.
• Assist with developing templates, intake forms, correspondence, and standardized administrative processes.
• Maintain confidentiality of sensitive client and company information.
• Support additional administrative projects as assigned.

Required Qualifications

• Paralegal certificate, associate degree in paralegal studies, or equivalent relevant legal support experience.
• Experience in civil litigation, legal document preparation, or court-related administrative support.
• Familiarity with small claims court procedures and general civil court filing requirements.
• Strong legal research, writing, organizational, and analytical skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple client matters and meet deadlines.
• Proficiency with Microsoft Office, PDF editing software, and electronic document management systems.
• Strong attention to detail and ability to work independently.
• Professionalism, discretion, and commitment to client confidentiality.

Preferred Qualifications

• Experience working in a law firm, legal services organization, courthouse, or litigation support environment.
• Familiarity with Virginia, Maryland, and Washington, DC civil court procedures.
• Experience preparing small claims complaints, statements of claim, and supporting exhibits.
• Knowledge of contract disputes, consumer complaints, and gig economy account deactivation issues.
• Experience with legal case management software.
• Familiarity with electronic court filing systems.
• Bilingual or multilingual communication skills are a plus.
• Ability to travel locally to courthouses when required.

Ideal Candidate

The successful candidate will be:

• Highly organized and dependable.
• Comfortable handling multiple client matters simultaneously.
• Skilled at researching court procedures and preparing accurate documentation.
• Compassionate and professional when communicating with clients experiencing financial hardship due to account deactivation.
• Proactive in identifying deadlines and communicating important information.
• Capable of working collaboratively with management, clients, and licensed legal professionals.
• Committed to maintaining ethical boundaries and following applicable legal requirements.

Important Role Clarification

Gig Restart Solutions is not a law firm and does not provide legal representation or legal advice.

The Paralegal position is an administrative and legal support role. The selected candidate must work within applicable state laws governing paralegal activities and the unauthorized practice of law.

Any duties requiring legal advice, independent legal judgment, or legal representation must be performed by or under the supervision of an appropriately licensed attorney, as required by law.

Why Join Gig Restart Solutions?

At Gig Restart Solutions, you will have the opportunity to:

• Support individuals facing challenging employment and income-related circumstances.
• Gain experience with civil court procedures and case coordination.
• Work with a growing organization serving the rideshare and gig economy community.
• Apply your legal research and administrative skills to meaningful client support activities.
• Contribute to the development of efficient case management processes.

Pay: $16.00 - $25.00 per hour

Expected hours: 5.0 – 10.0 per week

Work Location: In person