Paraplanner

About The Role

Purpose
Working closely with advisers across the 7IM group on standard advice cases, while supporting the wider support team with advice queries, training, and client-related support.

Responsibilities

• Create clear standard advice reports covering new wrappers, pension, ISA and GIA transfers, and investment top-ups, ensuring recommendations are clearly articulated, suitable for the client’s circumstances, and compliant with regulatory and internal quality standards
• Carry out detailed research and cash flow modelling using appropriate tools and assumptions to support financial planning recommendations, assess long-term sustainability, and clearly demonstrate suitability for the client
• Assist with accurate financial calculations, including Capital Gains Tax (CGT) and detailed cost comparisons, to support client recommendations and suitability assessments
• Provide support and guidance to Level 1 Paraplanners and be prepared to take ownership of Statements of Suitability (SoS), withdrawal and fund switch recommendations when required to ensure workloads are appropriately shared across the team
• Ensuring the accuracy, appropriateness, and timely delivery of all client communications, including emails, letters, and reports
• Mentor and train Client Service Associates, actively sharing knowledge and best practice to ensure errors are minimised, and the highest level of client service is delivered
• Manage own workloads, ensuring the best client experience is provided
• Ensure advice files are fully compliant and accurately maintained within our Practice Management System (Xplan)
• Liaise with third-party stakeholders such as accountants, lawyers, and service providers where relevant to provide/obtain information for mutual clients
• Participate in any projects and relevant business initiatives when required
• Complete monthly compliance modules in a timely fashion before deadlines
• Continually look at ways to enhance operational systems and procedures to maximise efficiencies e.g. Xplan (practice management system)
• Continually suggesting realistic and appropriate improvements and solutions to problems to your line manager and others across 7im and update/create procedures as and when required
• Subscribe to 7IMs declared Mission and Tenets, & to Treating Customers Fairly (TCF) initiatives
• Keep ahead of FCA rules and regulatory changes, embedding compliance into daily practice
• Ensure the 7IM VPVPs (Vision, Purpose, Values and Personalities) are followed throughout your working practices
• Other duties, as reasonably required by the line manager

About You

Skills

• Accuracy and attention to detail
• Client-focused, delivering a high standard of client service
• Must be proactive and able to use initiative
• Excellent written and verbal communication skills
• Ability to work with minimum supervision whilst managing multiple and conflicting deadlines
• Adaptive to change
• Skilled with research tools such as FE Analytics and cash flow modelling
• Proficient in Microsoft Word, Excel and ideally have experience of Xplan (or a similar Practice Management System)

Knowledge

• Experience in report writing is essential
• Minimum of 1-2 years’ experience as a Level 1 Paraplanner
• Product knowledge of pensions, bonds and other wrappers
• Good working knowledge of all Microsoft Office applications, specifically Excel

Qualifications

• Candidates must demonstrate numeracy & literacy skills to at least A level/Higher standard
• An industry-relevant examination such as CII Level 4 Financial Planning qualification or working towards this is desired

Other relevant information

• Reports to the Paraplanner Team Manager