Parcel Service Coordinator

Job Summary

Palmer Moving Services is seeking a Mailing Operations Assistant to support daily mailing, document handling, shipment coordination, and administrative operations. This role assists with preparing outgoing mail, organizing packages and paperwork, maintaining accurate records, coordinating deliveries, and supporting efficient communication between office staff, drivers, customers, and service teams.

Common Job Roles

• Mailing Operations Assistant
• Mailing Services Coordinator
• Shipping and Mailing Clerk
• Mailroom Operations Assistant
• Logistics Administration Assistant

Key Responsibilities

• Prepare, sort, label, and organize outgoing mail, documents, and packages.
• Verify mailing addresses, shipping labels, and accompanying documentation.
• Receive, inspect, and organize incoming mail and deliveries.
• Maintain accurate mailing logs, shipment records, and administrative files.
• Coordinate outgoing shipments and delivery arrangements with appropriate service providers.
• Track packages and follow up on delayed or missing shipments.
• Assist with preparing forms, invoices, receipts, and other operational documents.
• Communicate with office staff, drivers, vendors, and customers regarding mailing requirements.
• Organize packaging materials, labels, forms, and office supplies.
• Maintain clean, organized, and secure mailroom and work areas.
• Report damaged packages, address discrepancies, and documentation errors to supervisors.
• Assist with data entry and updating shipment or delivery information.
• Follow company procedures for document handling, privacy, security, and workplace safety.
• Perform additional mailing, logistics, and administrative duties assigned by management.

Requirements

• High school diploma or equivalent preferred.
• Previous mailing, shipping, logistics, administrative, warehouse, or customer service experience is an asset.
• Strong organizational skills and attention to detail.
• Basic computer, email, spreadsheet, and data-entry proficiency.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to follow instructions and maintain accurate records.
• Ability to lift, carry, and organize packages safely when required.
• Reliable, punctual, and comfortable working independently and as part of a team.

Preferred Skills

• Experience with mailing, shipping, or package tracking systems.
• Familiarity with shipping labels, delivery documentation, and recordkeeping procedures.
• Strong time management and task-prioritization abilities.
• Good customer service and problem-solving skills.
• Ability to identify and resolve routine shipment or documentation issues.
• Knowledge of secure document handling and workplace organization.
• Willingness to learn new logistics and administrative procedures.

About the Company

Palmer Moving Services operates in the moving and relocation industry, supporting the transportation and handling of household or business belongings. Efficient operations rely on accurate documentation, organized scheduling, careful handling, dependable communication, and coordinated logistics support.

Pay: $18.00 - $22.00 per hour

Expected hours: 33.0 per week

Work Location: In person