Parent Relationship Manager

Roles and Responsibilities

1. Parent Relationship Management:

o Serve as the primary point of contact for parents and guardians.

o Build and maintain positive relationships with families, ensuring that all their needs, concerns, and questions are addressed promptly.

o Provide tours for prospective families and guide them through the enrollment process.

o Act as a liaison between parents and staff, facilitating clear and effective communication.

2. Communication & Updates:

o Share regular updates on child progress, events, curriculum, and other relevant information with parents via email, newsletters, and meetings.

o Manage the center’s social media and online presence to communicate achievements, events, and updates.

o Address inquiries and requests promptly via phone, email, or in-person interactions.

3. Event Planning & Coordination:

o Organize and execute parent engagement events, workshops, and family-oriented activities that support learning and community building.

o Coordinate open houses, parent-teacher meetings, and other key events.

o Create and distribute event-related materials, surveys, and invitations.

4. Feedback & Reporting:

o Collect and analyze feedback from parents to identify areas of improvement.

o Work with management to address feedback, resolve any issues, and implement improvements.

o Prepare reports summarizing engagement activities, feedback trends, and parental satisfaction.

5. Enrollment Support:

o Support marketing and enrollment efforts by providing potential families with information on programs, fees, schedules, and facilities.

o Help in onboarding new families and conducting orientation sessions for parents.

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):

• Are you comfortable with location?
• How many years of experience has PRM?
• What is your current salary?
• What is your expectation ?

Work Location: In person