Parking Manager Jaipur

Key Responsibilities Security Management

• Lead and manage all security operations for the mall premises.
• Supervise deployment and performance of security staff and agency personnel.
• Develop and implement security policies, SOPs, and emergency response plans.
• Monitor CCTV surveillance systems and access control mechanisms.
• Conduct regular security audits, risk assessments, and vulnerability checks.
• Investigate security incidents, prepare reports, and recommend corrective actions.
• Coordinate with local police, fire department, and emergency services whenever required.
• Ensure compliance with all statutory safety and security regulations.

Parking Operations

• Oversee daily parking operations, ensuring smooth vehicle movement and customer convenience.
• Manage parking vendors, attendants, and cash collection processes (if applicable).
• Monitor parking occupancy and optimize vehicle flow during peak hours and special events.
• Handle customer complaints related to parking and ensure prompt resolution.
• Ensure proper maintenance of parking equipment, boom barriers, ticketing systems, and signage.

Team Management

• Manage security supervisors, guards, parking supervisors, and parking attendants.
• Prepare duty rosters, shift schedules, and manpower planning.
• Conduct regular training sessions on emergency response, customer service, and safety protocols.
• Evaluate staff performance and ensure adherence to operational standards.

Safety & Compliance

• Ensure compliance with fire safety norms and emergency evacuation procedures.
• Conduct mock drills and coordinate with facility management during emergencies.
• Maintain records of incidents, visitor management, and statutory documentation.
• Work closely with facility, engineering, housekeeping, and operations teams to maintain a secure environment.

Candidate Requirements

• Bachelor's degree in any discipline (preferred).
• Minimum 8–10 years of experience in security and parking management.
• Experience in shopping malls, commercial buildings, retail, hospitality, or large integrated facilities is highly preferred.
• Strong knowledge of CCTV systems, access control, fire safety, and emergency response.
• Familiarity with parking management systems and vendor management.
• Excellent leadership, communication, and conflict resolution skills.
• Ability to work in rotational shifts and handle emergency situations.

Desired Skills

• Security Operations Management
• Parking Management
• Vendor & Manpower Management
• Incident Investigation
• CCTV & Surveillance Monitoring
• Fire & Life Safety
• Risk Assessment
• Emergency Response Planning
• Customer Service
• Team Leadership
• MS Office & Report Preparation

Key Performance Indicators (KPIs)

• Reduction in security incidents and losses.
• Efficient parking utilization and traffic flow.
• Customer satisfaction related to security and parking services.
• Compliance with statutory and safety requirements.
• Timely incident reporting and closure.
• Effective manpower utilization and vendor performance.