Parking Officer

Kia mahi ngātahi mō Pōneke mō tōna āpōpō | Working together for Wellington's future

As our Parking Services team continues to evolve to meet the ever-changing requirements of Pōneke, we’re looking for Parking Officers to join our team and embrace our key initiatives.

Check out our video to hear from some of our Parking Officers about the role and what they love about the job.

Our Team

We are building a future-focused, agile, and customer-oriented team who are embracing automation and smarter ways of working.  We have Parking Officers from many walks of life; different ages, ethnicities and work backgrounds – from Chefs to Customer Service, Security to degree qualified.  If you're ready to be part of this transformation, we would love to hear from you!

Wellington City Council serves the residents and businesses of Pōneke, and the Parking Services team play an important part by supporting Wellington City Council's long-term plan and vision around transport.

Customer Service

Whilst our Parking Officers promote compliance with city parking regulations and manage the turnover of parking spaces, they also provide customer service to our residents and visitors, ensuring the safe movement of people and goods within Pōneke.

Our Parking Officers connect with the public on a regular basis and spend most of their time outdoors in and around the city. On any given day they can cover up to 20km of city streets and parking areas, and this requires a high level of fitness due to Wellington terrain.

Training

We provide thorough in-house training and for your first two weeks on the job, you will be in full-time training in our offices between 8.00am and 5.00pm. Following this, you will move onto our rotating roster with start times ranging from 7.00am, 8.00am (weekends only), 9.30am, and 11.00am. Our rosters include weekend shifts.

Āu ake mahi | What you'll do

In this dynamic job you will embrace:

• being the "face" of Wellington City Council – you will be proud to wear our uniform
• using your customer service skills to promote positive public relations
• helping to keep Pōneke moving and enable accessibility to our city
• actively issue infringements to non-compliant vehicles using technology
• ensuring your assigned area is monitored effectively
• working in a wider team of great people who are supportive

Ngā tohu me ngā wheako | Qualifications and experience

We’re looking for someone who has:

• good physical fitness with the ability to walk long distances, including up hills (up to 20km a day), in all weather - rain, hail or shine (please note, our Physio will test your cardiovascular fitness, knee and trunk function)
• the natural ability to build rapport with customers
• the ability to use, learn and adapt to modern communication technologies
• good problem-solving skills and written and numeracy skills
• ability to work without direct supervision and high team orientation
• the motivation to wear a uniform with pride
• a clean full New Zealand driver’s license

The starting hourly rate for this role is $30.90 per hour.

Nōu te rourou | What's in it for you

We will provide you with a full uniform for all weather conditions, including footwear.

Working for the Council offers you a range of benefits including 5 weeks annual leave, health and wellbeing support, Council staff discounts and a range of learning and development programmes and opportunities.

View our Employee Value Proposition Video to see what our employees say about working at WCC.

Diversity

We want your application to enable you to portray the real you. Skills are gained across many areas of our life, not just formal employment.  If you can demonstrate the skills listed in the advert through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We welcome applications from all people and like our workforce to reflect the diverse communities we serve.

Accessibility Support

We want to make sure any accessibility requirements you may have, are well supported so the selection process is equitable for everyone. Please let us know if there are any adjustments or support, we can offer to make our process more accessible to you by emailing: [email protected]

Pre-employment Checks

All employees must undergo a Criminal Conviction Check. Please note this role is safety sensitive and will require you to undergo pre-employment drug and alcohol, health and musculoskeletal testing.

The Council uses the AS/NZ drug standard to determine the cut off levels for drug testing.  Some prescription drugs may be included within this standard.

Closing Details

Applications close **Sunday 16th August 2026.**Please note that we may engage with applicants prior to the vacancy closing and/or close applications ahead of this date so we encourage you to submit your application as soon as possible.

All applications must be submitted online and must have the right to work in New Zealand – we will not accept emailed applications.

If you have questions, please contact Alicia Brosnan, Talent Acquisition Partner, [email protected]