Part Time Admin Assistant (Front Desk)

Working Hours:
Monday to Friday 5pm - 8pm
Saturday 8am - 5pm (with 1 hour lunch break)

Working Location: Queenstown (Alexandra Central Mall)

We are looking for a proactive and detail-oriented Administrative Assistant to support our clinic operations and ensure a seamlesspatient experience. If you have excellent organizational skills, a positiveattitude, and a passion for healthcare administration, we’d love to hear fromyou!

Role Overview:

The Administrative Assistant will beresponsible for handling daily administrative and front-desk duties, ensuringsmooth clinic operations, and providing excellent customer service. You will bethe first point of contact for patients, assisting with appointment scheduling,inquiries, and administrative tasks.

Key Responsibilities​​​​​​​:

Front Desk & Customer Service:

• Greet and assist patients in a friendly and professional manner.
• Manage patient appointments, scheduling, and reschedulingefficiently.
• Handle patient inquiries via phone, email, and walk-ins.
• Assist patients with registration, payment processing, andinsurance claims.

Administrative Duties:

• Maintain accurate patient records and clinic databases.
• Assist in billing, invoicing, and payment collection.
• Coordinate with therapists and support staff to ensure smoothclinic operations.
• Manage inventory of office supplies and clinic essentials.
• Handle general administrative tasks, including filing, dataentry, and correspondence.

Clinic Support & Operations:

• Ensure a clean and organized reception and waiting area.
• Support clinic events, workshops, and marketing initiatives.
• Liaise with vendors, suppliers, and external partners as needed.
• Assist with any ad-hoc administrative duties as assigned by the management team.

Requirements:

• Diploma or equivalent qualification in Business Administration,Healthcare Management, or a related field.
• At least 1-2 years of experience in an administrative or customer service role, preferably in a healthcare or clinic setting.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and clinicmanagement software.
• Organized, detail-oriented, and able to multitask in afast-paced environment.
• Customer-focused with a warm and approachable demeanor.
• Ability to work independently and as part of a team.
• Must be able to commit as per stated hours above