Part-time Administrative Assistant

Overview:

We are seeking a detail-oriented, HIPAA-compliant administrative professional to support a solo psychiatric nurse practitioner who offers medication management and supportive care to over 60 patients weekly, primarily through telehealth. The ideal candidate will be responsible for managing appointments, facilitating patient communications, coordinating with pharmacies, and handling insurance processes. This position offers competitive pay and opportunities for growth.

Responsibilities:

• Answer patient phone calls and return messages promptly during business hours.
• Schedule new and follow-up appointments via practice EHR.
• Manage cancellations, rescheduling, and waitlist filling.
• Contact pharmacies for medication refills, clarifications, and troubleshooting.
• Submit prior authorizations and track follow-up responses.
• Send and collect patient intake forms and verify insurance.
• Manage email inbox and secure messaging portal.
• Provide general administrative support to keep provider’s schedule efficient.

Qualifications:

• Prior medical office or behavioral health experience preferred.
• Familiarity with insurance verification, prior authorization processes.
• Proficient in scheduling software (Tebra, SimplePractice or similar).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Must complete HIPAA training prior to start (proof required).

To Apply:

Send a brief cover letter and resume to [email protected] with the subject line “Admin Assistant Application.”

Job Type: Part-time

Work Location: Hybrid remote in Millersville, MD 21108