Part-Time Administrative Assistant

Response I.T. is seeking a motivated and organized Part-Time Administrative Assistant to support our growing IT services company. This role is ideal for someone who enjoys working with people, staying organized, and helping keep daily operations running smoothly.

Responsibilities

• Answer and direct incoming phone calls
• Assist with customer service and ticket management
• Provide administrative support to the Controller
• Assist with invoicing, filing, and general office administration
• Maintain customer and vendor records
• Monitor and respond to general email inquiries
• Assist with social media management and content posting
• Help create blog content and company communications
• Perform data entry and other administrative duties as required

Qualifications

• Strong organizational and communication skills
• Excellent telephone and customer service skills
• Ability to multitask and work independently
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Attention to detail and accuracy

Preferred Qualifications (Assets)

• Experience with QuickBooks
• Experience with WHMCS
• Experience with ConnectWise products
• Social media management experience
• Blog writing or content creation experience
• Familiarity with the IT services industry

What We're Looking For

• Friendly and professional attitude
• Reliable and dependable
• Strong problem-solving skills
• Ability to learn new systems and processes
• Team-oriented with a willingness to help wherever needed

About Response I.T.

Response I.T. is a managed IT services provider supporting businesses throughout Ontario with technology support, cybersecurity, cloud solutions, and business IT services. Learn more at www.responseit.ca.

Pay: $18.00-$22.00 per hour

Expected hours: 30.0 per week

Benefits:

• On-site parking
• Paid time off

Work Location: In person