Part Time Box Office

City Of Elkhart – Job Description DEPARTMENT: Lerner Theatre

POSITION: Box Office/Clerical STATUS : Part-Time CATEGORY: Hourly, $15 FLSA : Non-exempt **REPORTS TO : Box Office Supervisor

Work Schedule (Part-Time Position, 4-16 hours weekly):**

• Show Days: Shifts begin at 10 AM and end 30 minutes after the show starts, typically lasting 4-5 hours.
• Weekdays (Monday - Friday): 12 PM - 5 PM.
• Saturdays (No Show Days): 9 AM - 1 PM.

Job Summary

• Handles Box Office Sales (including internet sales), refunds, comps, ticket stubs, consignments, etc.
• Reconciles all Box Office transactions, including daily accounting for cash, checks, charges, and reconciling to the ticket system reports
• Maintains ticket inventory and forms needed to reconcile
• Works shows, closes Box Office, and reconciles specific show sales
• Receptionist for the Lerner
• Clerical duties as time permits

Principal Duties And Responsibilities

• Window sales
• Daily opening and closing
• Accountability for all banks in ticket office
• Responsible for all tickets sales, cash, checks, charges and the reconciliation of each
• Turns reconciliations in to the Lerner Manager for approval daily
• Receptionist’s duties – handles all calls in a business-like manner

Other Duties And Responsibilities Works shows driven by theatre schedule, arriving one hour before each show and stays until Manager has all the information needed to proceed with the shows closing

Manages the postage and copy machine for the Lerner

Remains flexible to take part in other duties and be a team player

Education And Experience Graduate of accredited high school

Microsoft computer experience (At least 1 yr)

Excel spread sheets

Receptionist’s experience

Knowledge, Skills, And Abilities Microsoft Office

Ability to work under stress and fast paced environment

Ability to handle concerns of general public courteously and efficiently

Physical, Mental, And Visual Skills Ability to stand for long periods of time

Ability to stay calm under pressure

Vision clarity for long hours of working on the computer and on spread sheets

WORKING CONDITIONS Fast-paced office that requires interaction with other staff

Constant customer contact

Post Offer Testing Requirements The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).

Background checks producing acceptable BMV and criminal history reports required.

POLICY STATEMENT The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this job description to perform the principal duties, responsibilities and essential job functions.

This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.