Part Time Call Coordinator

About Keller Williams Energy

Keller Williams Energy is an innovative, agent-friendly real estate brokerage dedicated to excellence, growth, and community. We support our team with cutting-edge technology, industry-leading training, and a collaborative environment where high performers thrive.

About the Role

We are seeking a bright, energetic, and detail-oriented Call Coordinator to serve as the face and voice of our office. As the first point of contact for visitors, clients, and agents, you will deliver an outstanding customer experience while managing daily administrative operations. The ideal candidate thrives in a fast-paced environment, takes ownership of their work, and approaches every task with a proactive, solution-oriented mindset..

Key Responsibilities

• Front Desk Operations: Warmly greet clients and guests; answer and route incoming calls with excellent phone rapport.
• Scheduling & Systems: Manage meeting room calendars, coordinate showing appointments using BrokerBay, and update MLS listings.
• Agent Support & Training: Guide Realtors through document submission processes, follow up on outstanding paperwork, and assist with general inquiries.
• Administrative & Financial Support: Issue deposit receipts, manage clerical tasks (filing, typing, document organization), and assist the management team as needed.
• Facilities & Logistics: Sort and distribute mail/deliveries, monitor supply inventory and order supplies, maintain office cleanliness, and escalate maintenance needs.

Please note: This job description is not exhaustive and responsibilities may evolve over time.

Qualifications & Requirements

• Real Estate Experience: Required (familiarity with BrokerBay and MLS is strongly preferred).
• Administrative Background: Previous experience in a front desk, reception, or office administration role.
• Tech-Savvy: Proficient in Microsoft Office Suite, Google Workspace, and quick to learn new real estate platforms.
• Communication & Service: Superior verbal/written communication skills and a service-first, "How may I help you?" attitude.
• Organization & Detail: Exceptional multitasking abilities, high accuracy in data entry, and strong problem-solving skills.

Job Details

• Position Type: Part-time
• Schedule: Flexible availability required for weekdays, evenings, and weekends
• Work Environment: On-site professional office setting

Job Types: Part-time, Permanent

Pay: $17.95 per hour

Flexible language requirement:

• French not required

Work Location: In person