Part-Time Chiropractic Receptionist

Location: Cherrett Chiropractic – Clyde North, VIC
Employment Type: Permanent Part-Time
Hours: 17.5 hours per week

Fixed Roster

• Tuesday: 9:30am–12:30pm & 3:00pm–7:00pm
• Thursday: 9:30am–12:30pm & 3:00pm–7:00pm
• Saturday: 9:00am–12:30pm

Additional hours may become available as the clinic continues to grow.

About Us

Cherrett Chiropractic is a growing, family-owned chiropractic clinic dedicated to helping people move better, feel better and live healthier through high-quality chiropractic care and exceptional customer service. We pride ourselves on creating a warm, welcoming environment where every patient feels valued from the moment they walk through the door.

About the Role

We’re looking for a friendly, organised and reliable Receptionist to become an important part of our team.

As the first point of contact for our patients, you’ll help create a positive experience while keeping the clinic running smoothly. You’ll work closely with our chiropractors and Practice Manager to provide outstanding customer service and ensure the day-to-day operations of the clinic run efficiently.

Full training will be provided.

Key Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Answer phone calls, emails and patient enquiries.
• Book, reschedule and confirm appointments using Cliniko.
• Process payments and issue receipts.
• Assist with patient forms and maintain accurate patient records.
• Rebook appointments and support patient retention.
• Keep the reception area clean, organised and welcoming.
• Prepare treatment rooms and maintain clinic presentation.
• Restock reception and clinic supplies as required.
• Complete opening and closing procedures.
• Assist with general administrative tasks as required.

About You

You’ll be someone who:

• Has excellent communication and customer service skills.
• Is friendly, professional and approachable.
• Is highly organised with strong attention to detail.
• Learns quickly and enjoys following systems and procedures.
• Can remain calm under pressure in a busy clinic environment.
• Is reliable, punctual and takes pride in their work.
• Works well independently and as part of a team.
• Is confident using computers and learning new software.

Previous reception or customer service experience is preferred but not essential.

Why Join Us?

• Join a supportive, family-owned clinic.
• Full training and ongoing support provided.
• Opportunity to grow with an expanding practice.
• Positive and welcoming team environment.
• Make a genuine difference in patients’ healthcare experience.

If you’re organised, caring and passionate about providing exceptional customer service, we’d love to hear from you.

Pay: $30.00 per hour

Work Location: In person