兼職客戶服務員 (Part-time CS)

About the role

You will be responsible for responding to customer inquiries through WhatsApp, Instagram (IG) and Facebook (FB). You will answer customer questions about health management services/products, provide professional and friendly consultation services, assist in arranging customer appointments, handle simple administrative tasks and order records, and maintain close communication with the team to ensure customers receive quality service experiences.

Key responsibilities

• Respond to customer inquiries via WhatsApp, Instagram (IG) and Facebook (FB)
• Answer customer questions about health management services/products
• Provide professional and friendly consultation services
• Assist in arranging customer appointments
• Handle simple administrative tasks and order records
• Maintain close communication with the team to ensure quality customer service

About you

• Good Chinese and English writing ability (Chinese as main language, able to communicate fluently in Cantonese and Chinese typing)
• Familiar with operation of social platforms and communication software such as WhatsApp, IG, FB
• Good communication skills, patience, sense of responsibility and empathy
• Experience in customer service, health/beauty/retail industry is preferred

📩 How to Apply:

Interested candidates please send your resume via WhatsApp to 66529370 Ms. Lee.