Part Time Customer Care

Job Responsibilities

• Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
• Enhance and improve current process.
• Ensuring Customer Service satisfaction with clients
• Following process and procedure of the Company.

Job Requirements

• With Customer Service experiene is added advantage
• Computer Literate
• Fresh graduate is encourage to apply too.
• Willing to work in Shifts