Part-time Customer Services Advisor (Housing) 26.25 hours

Who we’re looking for

We’re looking for a part-time Customer Services Advisor to resolve customer enquiries in our Housing Team efficiently by providing tenancy support and advice.

A typical day for you would include providing stellar service through all channels. You’ll use your energy, knowledge, and enthusiasm to answer customer queries, always being proactive and looking for ways to help them.

You’ll be digitally savvy with contact centre experience and ideally housing knowledge - but this is not essential as full training will be given before the spotlight’s on you.

The hours for this role are:

Monday, Tuesday and Thursday, 7.25 hours

Friday, 5.25 hours

When we're hiring, we look for people who connect with our KOSMIHC values:

• We know our stuff
• We make it happen
• We care

You can find a full description of our values here

Feel a connection? If this sounds like you, click on ‘apply now’

Please note, we may close this vacancy early if we have a high volume of applications, so please apply as soon as possible to avoid disappointment.

Closing date for applications is 1 November.

Hello. We’re RHP. Our purpose is to provide safe, secure homes – opening the door to life opportunities. We own and manage over 11,000 homes for social rent and shared ownership, and plan to build more over the next 12 months.

Our employees enjoy working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.

We’re a Disability Confident Employer, which means we’re committed to inclusive recruitment practices.

If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.

Connected through difference

We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.