Part-Time Employee Experience Substitute

Primary Purpose:

To support the Region 16 Education Service Center (ESC) by providing administrative assistance accurately and efficiently to ensure quality results in a professional and timely manner.

Qualifications:

Education/Certification

• High School diploma or GED required

Skills

• Two years job-related experience required
• Required proficiency in Microsoft Office Suite, spelling, punctuation, and grammar
• Skilled in general office procedures including answering telephone, filing, data entry, and maintaining an organized workspace
• Must be service-oriented, a team player, self-motivated, and responsible to complete all assignments
• Exhibits tact and relates well to people
• Ability to handle multiple tasks under pressure with ease
• Projects a positive, professional, organizational image through in-person and phone interaction with customers

Working Conditions:

• Tools/Equipment Used: Standard office equipment including personal computer and peripherals
• Posture: Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
• Motion: Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
• Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
• Environment: Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise
• Mental Demands: Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
• Regular Attendance is an essential function

Major Responsibilities and Duties:

• Provides front-desk and reception coverage on an as-needed/substitute basis when primary staff are absent, including routing calls, greeting visitors, and directing deliveries.
• Performs related reception duties during coverage periods, such as managing Lost and Found entries, basic mailroom tasks, and postage/cash box support.
• Performs general Administrative Assistant duties, including the handling of correspondence, answering telephones, accurately recording messages and service requests, and filing material in a retrievable system.
• Prepares correspondence, reports, required forms, registrations, copying, printing, and mailings.
• Assists in the completion of projects including binding, collating, addressing, and distributing final projects and reports.
• Maintains files and records as assigned.
• Proofreads communications for content, style, grammar, and spelling errors.
• Conducts full New Hire Orientation and provides complete onboarding support when the Onboarding and Talent Development Specialist is absent.
• Provides clerical HR support as directed, such as file conversions, faxes, and routine organizational chart or system updates.
• Maintains professional relationships with clients and vendors.
• Assists other Administrative Assistants as needed.
• Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the service area director.
• Reports for work ready to perform responsibilities.
• Performs duties that directly and/or indirectly impact student performance in Region 16.
• Maintains a professional level of confidentiality regarding all ESC matters.
• Supports the mission, goals, and objectives of the ESC strategic plan.
• Upholds and adheres to safety rules and policies of the ESC safety program.
• Performs professional responsibilities as required by ESC policies, processes, and procedures.
• Manages time, calendar, and job responsibilities to meet deadlines.
• Meets proficiency levels of required technology skills as outlined by the supervisor.
• Incorporates appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor.
• Performs other duties as assigned.

Supervisory Responsibilities:

Supervises and evaluates the performance of the following:

• None