Part-time Front Desk Administrator

Mobius Core Values:

To inspire children to explore new paths, dream about their bright futures, and discover amazing things about themselves.

Position Summary:

Mobius is an afterschool and summer camp for students in grades K-6th grade. The Mobius front desk administrator is responsible for greeting students, families, and visitors with a friendly and professional demeanor. Welcoming students as they exit buses/vans at the facility. The Mobius front desk admin is responsible for answering the phone, fielding inquiries from prospective parents, relaying notes and details regarding billing, enrollment and tours.

Mobi administrators are committed to providing exceptional customer service for students (K-6th), parents and additional community partners.

Professional: Instructors must interact with parents, students, and co-workers in a friendly but professional manner at all times and establish a high level of confidence and program value with Mobius families.

Role:

Opening Duties

• Get Walkies Ready for the Day
• Ensure the front desk area is clean, organized, and ready for the day
• Prepare all transportation binders and rosters for the day
• Review daily bus rosters, field trip rosters, and special program lists for accuracy
• Ensure check-in/check-out systems are functioning properly
• Maintain a welcoming and professional front desk environment

While on Shift Duties

• Greet students, families, and visitors with a friendly and professional demeanor
• Greet buses/vans when they pull up
• Answer phones professionally, providing information about the Mobius program
• Assist families with questions regarding schedules, billing, programs, and general inquiries
• Manage student check-in and check-out procedures accurately
• Respond to parent pickup texts and communicate dismissal information to students
• Maintain accurate attendance records and update spreadsheets as needed
• Update transportation rosters and communicate changes with staff and leadership
• Support students at the front desk area and ensure safe, appropriate behavior
• Respond to minor incidents including basic first aid and behavior support
• Communicate incidents clearly with leadership and families when necessary
• Assist directors and leadership with administrative tasks
• Maintain organization and cleanliness of the front desk and entry areas throughout the shift
• Provide solutions-oriented customer service and support to families
• Assist with full-day programs, field trips, events, and special programming as needed

Closing Duties

• Complete all student check-outs and ensure accuracy in the system
• Ensure all transportation and attendance records are updated for the day
• Print any rosters for the next day
• Organize and prepare front desk materials for the following day
• Clean and organize the front desk and entry areas
• Respond to any remaining parent communications when possible
• Gather and Charge Walkies
• Plug in Phone and Tablet
• Make sure signs are correct for the next day

Pay: $14.00 - $18.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: In person