Part Time Front Desk Agent

Encore Suites Grande Prairie is currently seeking an outgoing, motivated, and team minded individual for ALL SHIFTS on the front desk. Experience is not required, but would be considered an asset. Wage will be based on experience.

Duties of the Front Desk Agent include but are not limited to:

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Process telephone calls
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Provide information about services available in the community
• Arrange services required for guests with special needs
• Process wake-up calls
• Investigate and resolve complaints and claims
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain occupancy statistics
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)

Apply online or in person.

Job Types: Part-time, Permanent

Benefits:

• Extended health care
• On-site gym
• On-site parking
• Store discount

Language:

• English (required)

Work Location: In person