Boone Flex

Weekday Morning Opener / Member Experience Coordinator
Boone FLEX is a community-centered recreation and wellness facility serving individuals and families of all ages and abilities. We're looking for a friendly, dependable person to provide consistent weekday opening coverage and help keep the facility welcoming, organized, and running smoothly.
Must be 16 years of age or older. This position works independently and may be the only Boone FLEX staff member on site for part of the shift, so maturity, reliability, and good judgment are important.
What You'll Do
As a Member Experience Coordinator, you'll help open the facility and be available to assist members and guests during your shift.
While there may be some customer service during the shift, this role is more about opening the facility, taking care of morning tasks, and setting us up for success for the day ahead.
Responsibilities include:
<ul>
<li>Welcome and check in members and guests</li>
<li>Process day passes, memberships, registrations, and payments</li>
<li>Answer questions about memberships, classes, programs, amenities, and facility policies</li>
<li>Answer phones and assist with in-person inquiries</li>
<li>Provide facility tours when needed</li>
<li>Support program or event needs as needed</li>
<li>Keep the front desk, lobby, and common areas clean and organized</li>
<li>Complete light facility tasks such as laundry, making coffee, restocking supplies and vending machines, resetting spaces, and basic cleaning</li>
<li>Complete regular facility walkthroughs and address basic cleanliness or operational needs</li>
<li>Document questions, concerns, or issues that require management follow-up</li>
</ul>
You won't be expected to have every answer. We're looking for someone who can provide great service, handle what they can, notice what needs to be done, and clearly communicate anything that needs additional follow-up.
What We're Looking For
<ul>
<li>Friendly and comfortable interacting with a wide variety of people</li>
<li>Dependable and punctual — consistent weekday 6:00 AM availability</li>
<li>Strong customer service and communication skills</li>
<li>Able to work independently and stay productive during quieter periods</li>
<li>Comfortable learning basic computer, POS, and member-management systems</li>
<li>Able to stay organized and handle multiple needs as they arise</li>
<li>Willing to help with light cleaning and general facility upkeep</li>
<li>Able to remain on your feet for extended periods and lift/carry up to 15 pounds</li>
<li>Previous customer service, hospitality, recreation, or front-desk experience is helpful but not required</li>
<li>CPR/AED certification preferred or willingness to obtain within 60 days</li>
</ul>
Schedule
This position is intended to provide regular weekday opening coverage, with a core schedule of:
Monday–Friday: 6:00 AM–8:00 AM
Additional hours may be available for later morning coverage or other staffing needs based on employee availability and Boone FLEX needs.
Why Boone FLEX?
Boone FLEX is more than a gym. We're building a welcoming place for wellness, recreation, families, and community connection. This is a great role for someone who enjoys people, takes pride in being dependable, and is comfortable taking ownership of the facility during their shift.
Pay: From $12.50 per hour
Work Location: In person

Part-Time Member Experience Coordinator – Weekday Opener

Part-Time Member Experience Coordinator – Weekday Opener

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