Part-Time Office Administrator – Training Support

Paid Hours: 18 hours per week (Tuesday, Wednesday & Thursday - 9.00am - 3.30pm each day)
Break: 30-minute unpaid lunch break each day
Job Type: Part-time
Location: Canberra House Training & Development Centre, Doncaster, DN9 3GA.

About the Role

Emergency Response Training Ltd is looking for an organised, reliable and accurate Office Administrator to join our busy office team in Doncaster.

This is a varied administrative role, primarily supporting our Training Co-ordinators with the day-to-day administration involved in organising and delivering our training courses.

We deliver training both from our Doncaster Training Centre and at client locations. We are looking for someone who enjoys administration, works well as part of a team and takes pride in keeping information, paperwork and records accurate and organised.

Key Responsibilities

Your duties will include:

• Supporting our Training Co-ordinators with general course administration.
• Monitoring and dealing with incoming emails and routine enquiries.
• Accurate data entry and updating customer, course and delegate information.
• Preparing course packs and paperwork ready for instructors.
• Producing course documentation and training materials.
• Producing and processing delegate certificates following completed training.
• Checking names, dates, course information and certification details for accuracy.
• Maintaining electronic and paper-based records.
• Scanning, filing and organising course documentation.
• Assisting with general office administration.
• Helping to ensure completed course paperwork is processed accurately and promptly.
• Providing administrative support to other members of the office team when required.
• Providing holiday and absence cover for our Training Co-ordinators, which may include assisting with course bookings, customer enquiries and scheduling administration.
• Carrying out other reasonable administrative duties required within a busy training office.

What We’re Looking For

Accuracy and attention to detail are extremely important in this role, particularly when dealing with delegate information, course documentation and certificates.

The successful applicant should have:

• Previous office or administrative experience.
• Excellent attention to detail and a high level of accuracy.
• Good computer skills and confidence using Microsoft Office and other computer-based systems.
• Good written communication skills and a professional telephone manner.
• The ability to organise and prioritise their own workload.
• Confidence dealing with emails and customer enquiries.
• The ability to work effectively as part of a small team.
• A reliable and flexible approach to work.
• The ability to work independently and use their own initiative.
• An understanding of the importance of confidentiality and accurate record keeping.

Experience within a training provider, education, compliance or course administration environment would be advantageous but is not essential.

We have a small, friendly office team and are looking for someone who will become a reliable part of the day-to-day running of the business.

If you are organised, accurate, enjoy administrative work and would like to join a friendly, established local company, please apply and attach a copy of your CV

Applications for this post close on Saturday 31st Ocotober 2026 at midnight

Pay: £11,934.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person