Part-Time Office Assistant/Receptionist

Part-Time Office Assistant / Receptionist

We are looking for a friendly, reliable and organised Part-Time Office Assistant / Receptionist to join our team. The main responsibility of this role is answering incoming telephone calls and returning calls promptly and professionally, ensuring our customers receive a helpful and positive experience.

The role will also involve a variety of general office and administrative duties to support the smooth running of our business. Previous office or telephone experience would be an advantage, but is not essential, as full support will be provided.

Key Responsibilities

• Telephone Support: Answer incoming calls, deal with customer enquiries and take accurate messages where necessary.
• Returning Calls: Make outgoing calls to customers, respond to missed calls and follow up on enquiries in a timely and professional manner.
• Customer Service: Provide friendly and helpful assistance to customers by phone, email and, occasionally, in person.
• Administrative Support: Carry out general office duties, including filing, data entry and maintaining office records.
• Parcel Handling: Assist with picking and packing parcels when required. Some light lifting may be involved.
• Office Organisation: Help ensure the office runs smoothly by assisting with day-to-day tasks and keeping the workspace organised.

About You

We are looking for someone who is:

• Friendly, approachable and confident speaking on the telephone.
• An excellent communicator with a polite and professional manner.
• Organised, reliable and punctual, with good attention to detail.
• Proactive, with the ability to use their initiative and work independently.
• Comfortable using a computer and carrying out basic administrative tasks.
• A team player with a positive attitude and a willingness to help where needed.

Previous experience in a receptionist, customer service or office-based role would be beneficial, but we welcome applications from candidates without previous experience who have the right attitude and communication skills.

Working Hours

• Monday to Friday
• 9:00 am – 3:00 pm
• Part-time position

What We Offer

• A friendly and supportive working environment.
• A varied role within a welcoming team.
• Opportunities to develop new skills and gain experience.
• The potential for the role to develop into a full-time position in the future.

How to Apply

If you are a friendly, dependable person who enjoys speaking to people and helping customers, we would love to hear from you.

Please apply by email, including your CV and a brief summary of your relevant experience.

Job Type: Part-time

Pay: £12.21 per hour

Expected hours: 27.5 per week

Benefits:

• Company pension
• On-site parking

Work Location: In person