Part time practice manager

About Us
Essendon Family Medical Clinic is a well-established, modern family medical practice dedicated to providing high-quality, patient-centric healthcare to our local community. Our multidisciplinary team consists of [Insert Number] GPs, dedicated practice nurses, and an experienced reception team. We pride ourselves on a supportive working environment, collaborative culture, and a commitment to continuous quality improvement.

About The Role
We are seeking an experienced, proactive, and leadership-driven Practice Manager to oversee the daily business operations and clinical governance of our clinic. Working closely with the Practice Principal, you will drive operational efficiency, financial performance, and team harmony, ensuring our clinical team can focus entirely on excellent patient care.

Key Responsibilities

• Staff Leadership & HR: Recruit, onboard, train, and manage rosters for reception and administrative staff. Oversee performance management and foster a collaborative team culture. And to fill in for reception role when needed
• Financial Management: Manage the practice budget, supervise payroll, accounts payable/receivable, and optimise clinic billing workflows (bulk, private, and health schemes).
• Compliance & Accreditation: Lead the practice through the RACGP accreditation cycle. Ensure absolute compliance with the Privacy Act, WHS legislation, and infection control standards.
• Doctor Liaison: Act as the primary point of contact for independent contracting GPs, managing service agreements, billing percentages, and clinical schedules.
• Systems & IT Administration: Oversee the optimal use of practice software (e.g., Best Practice / MedicalDirector), cybersecurity compliance, and My Health Record integration.
• PHN & Stakeholder Engagement: Coordinate with the local Primary Health Network (PHN) to implement quality improvement (QI) initiatives and managemnet.

Skills and Experience

• Minimum 2years of experience as a Practice Manager or Senior Medical Administrator within an Australian General Practice setting (Essential).
• In-depth, practical knowledge of the Medicare Benefits Schedule (MBS), bulk billing, and private billing systems.
• Strong proficiency in mainstream GP clinical software Zedmed
• Proven leadership skills with the ability to manage, motivate, and roster a diverse team.
• Exceptional interpersonal and conflict-resolution skills, with a professional approach to doctor and patient relations.

A Diploma of Practice Management or relevant business qualification is highly regarded but not essential.

How to Apply
If you are a motivated healthcare leader ready to take the next step with a thriving clinic, we want to hear from you! Please submit your current resume and a brief cover letter outlining your suitability for the role.

Expected hours: 35.0 – 40.0 per week

Work Location: In person