Part-time Re-Entry Case Manager

About the Urban League of Union County

Founded in 1944, the Urban League of Union County (ULUC) is a nonprofit community service organization and one of approximately 90 affiliates of the National Urban League. ULUC provides programs and services in education, housing, health, employment, reentry support, and advocacy. Our mission is to assist African Americans and other underserved individuals in achieving social and economic equality.

ULUC programs include housing counseling, employment counseling and placement, case management and reentry services for formerly incarcerated individuals, and emergency assistance for rent, mortgages, utilities, and food.

Position Summary

The Part-Time Case Manager for the Reconnections Reentry Program provides direct, client-centered support to individuals who are formerly incarcerated or otherwise involved in the justice system. The Case Manager will conduct intake assessments, develop individualized service plans, coordinate resources, monitor participant progress, and advocate for clients as they work toward successful community reintegration and long-term stability.

This position will primarily serve program participants throughout Plainfield and the Middlesex and Somerset County areas. The Case Manager will also be required to work from ULUC’s Elizabeth office at 1139 East Jersey Street, Suite 515, Elizabeth, New Jersey, as needed.

The position requires regular local travel, reliable transportation, and flexibility to attend community events, correctional facility resource days, participant meetings, workshops, and other program activities.

Key Responsibilities
Client Intake and Case Management

• Conduct comprehensive intake assessments and collect relevant personal, employment, educational, financial, housing, health, and social history information.
• Assess participants’ strengths, barriers, immediate needs, and long-term goals.
• Develop and implement individualized service plans that support successful reentry, stability, and self-sufficiency.
• Provide ongoing case management, including regular participant contact, follow-up, progress monitoring, and service-plan updates.
• Build and maintain trusting, professional relationships that promote participant engagement and positive outcomes.
• Maintain an assigned caseload and ensure services are delivered in accordance with program requirements and established timelines.

Resource Coordination and Referrals

• Connect participants with community resources, including employment and workforce development services, housing, healthcare, behavioral health services, education, transportation, identification documents, legal assistance, and public benefits.
• Assist participants with completing applications and navigating government agencies, community programs, and other service systems.
• Follow up on referrals to confirm that participants successfully accessed the recommended services.
• Develop and maintain relationships with community organizations and service providers throughout Plainfield, Middlesex County, Somerset County, Union County, and surrounding areas.
• Maintain current and accurate information regarding community resources, eligibility requirements, and referral procedures.

Documentation and Reporting

• Accurately document all participant interactions, assessments, service plans, referrals, progress notes, and outcomes in the designated client management system.
• Maintain organized and confidential participant records in accordance with organizational policies, funder requirements, and applicable laws.
• Complete required documentation and reports accurately and within established deadlines.
• Collect and track participant data to support program evaluation, grant reporting, and continuous improvement.
• Immediately communicate significant participant concerns, incidents, or service barriers to the appropriate supervisor.

Advocacy, Outreach, and Engagement

• Serve as a liaison between participants, community partners, correctional facilities, service providers, and other stakeholders.
• Advocate for participants’ access to services, benefits, employment, housing, and other resources.
• Conduct outreach throughout the assigned service area to identify eligible participants and increase awareness of the Reconnections Reentry Program.
• Attend community events, prison and correctional facility resource days, workshops, partner meetings, and outreach activities.
• Support and facilitate workshops, group sessions, alumni meetings, and educational programming for participants and community members.

Program Support

• Collaborate with program staff and community partners to improve case management practices and service delivery.
• Participate in staff meetings, case conferences, supervision sessions, and professional development activities.
• Support program evaluation efforts by collecting, reviewing, and analyzing participant and service-delivery data.
• Perform other program-related duties as assigned.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, Criminal Justice, or a related field required; master’s degree preferred.
• At least one to two years of experience in case management, social services, reentry services, workforce development, or a related field.
• Experience working with formerly incarcerated individuals, justice-involved populations, or individuals facing multiple barriers to stability is strongly preferred.
• Strong interpersonal, written, and verbal communication skills.
• Ability to establish professional and supportive relationships with individuals from diverse backgrounds.
• Strong organizational, documentation, time-management, and follow-through skills.
• Ability to manage multiple cases while maintaining accuracy, professionalism, and confidentiality.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and familiarity with client management databases.
• Ability to work independently in the field and collaboratively as part of a program team.
• Bilingual proficiency in English and Spanish is preferred but not required.

Travel and Scheduling Requirements

• Reliable transportation and a valid driver’s license are required.
• Ability to travel throughout Plainfield, Middlesex County, Somerset County, Union County, and surrounding areas.
• Ability to report to ULUC’s Elizabeth office as needed.
• Ability to attend off-site meetings, outreach events, correctional facility resource days, and activities at other Urban League locations.
• Willingness to work a flexible part-time schedule, which may include occasional evenings, to accommodate participant intakes, follow-up meetings, workshops, alumni meetings, and community events.

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person