Part Time Receptionist

About the role

The Animal Hospital Kalgoorlie is seeking a Part Time Receptionist to join our welcoming team in Kalgoorlie, WA. This is a part-time position that plays a vital role in creating a positive first impression for our clients and their beloved pets. As the first point of contact, you will be instrumental in ensuring smooth operations and exceptional customer service. This role offers flexibility whilst contributing meaningfully to our veterinary practice's daily operations.

Key responsibilities

• Greeting clients and their pets in a warm and professional manner upon arrival at the clinic
• Managing reception desk duties including answering phones, transferring calls appropriately, and taking messages
• Scheduling and confirming appointments, ensuring optimal clinic flow and minimal wait times
• Processing client payments, handling cash transactions, and maintaining accurate financial records
• Maintaining client and patient records with attention to detail and confidentiality
• Assisting with administrative tasks including filing, data entry, and document organisation
• Providing clients with information about services, costs, and veterinary care options
• Supporting veterinary staff by preparing consultation rooms and gathering necessary materials
• Ensuring the reception area is clean, organised, and welcoming at all times

What we're looking for

• Excellent communication skills with the ability to interact professionally and compassionately with pet owners and veterinary staff
• Strong organisational and time management abilities to juggle multiple tasks and prioritise effectively
• Customer service experience, preferably in a healthcare or veterinary setting, though not essential
• Proficiency with computer systems, appointment scheduling software, and Microsoft Office applications
• A genuine love for animals and commitment to animal welfare
• Attention to detail with reliable accuracy in record-keeping and data entry
• Ability to remain calm and professional in a busy, sometimes fast-paced environment
• Flexibility and willingness to adapt to the needs of a part-time schedule
• Previous veterinary reception experience is highly desirable but not mandatory

What we offer

At The Animal Hospital Kalgoorlie, we value our team members and strive to create a supportive work environment. We offer flexible part-time hours to support work-life balance and personal commitments. You will be working alongside a dedicated and compassionate team who are passionate about animal care. This role provides an excellent opportunity to develop your career in veterinary healthcare whilst working in a role that makes a genuine difference to the wellbeing of animals and satisfaction of their owners. We foster a collaborative culture where your contributions are recognised and appreciated.

About us

The Animal Hospital Kalgoorlie is a trusted veterinary practice dedicated to providing exceptional healthcare and compassionate care for animals in the Kalgoorlie community. Our mission is to deliver high-quality veterinary services whilst building lasting relationships with our clients based on trust and professional expertise. We are committed to maintaining the highest standards of animal care and creating a welcoming environment where both pets and their owners feel valued. Our team comprises experienced veterinarians and support staff who share a passion for improving animal health and wellbeing in our region.

Apply now

If you believe you would be a great fit for this Part Time Receptionist role at The Animal Hospital Kalgoorlie, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and interest in joining our team.