Part-time Receptionist

Front Office Receptionist / Patient Coordinator

Canyon Behavioral Health is seeking a warm, organized, and highly dependable Front Office Receptionist / Patient Coordinator to join our growing team.

We are a behavioral health practice that supports people during difficult, vulnerable, and often overwhelming points in their lives. The person in this role is frequently the first person a patient reaches when they need help, have a question, or feel unsure of their next step. We are looking for someone who is not only organized and capable, but genuinely empathetic and motivated by helping make care feel more accessible and less stressful.

This is a fully in-person role in Bend’s Old Mill area, scheduled 4–5 days per week.

What You’ll Do

• Respond to patient messages through our secure communication platform with warmth, accuracy, and timely follow-through
• Return patient calls and help patients understand their next steps
• Schedule, reschedule, and coordinate appointments across multiple provider calendars
• Answer questions about appointments, telehealth access, office procedures, forms, and general logistics
• Maintain clear, accurate scheduling and communication notes
• Communicate closely with providers and clinical staff regarding scheduling needs, patient concerns, and time-sensitive matters
• Help identify and address issues before they become bigger problems
• Use Google Workspace, including Gmail, Calendar, Docs, and Sheets
• Assist with general front-office and administrative tasks as needed
• Protect patient privacy and follow all applicable healthcare confidentiality procedures

Who You Are

• Empathetic, kind, and patient with people who may be stressed, frustrated, or navigating a hard time
• Someone who finds meaning in helping others and improving their experience, even through small acts of care and follow-through
• A self-starter who notices what needs attention and takes ownership of completing it
• Organized, dependable, and able to manage multiple priorities in a busy office
• Calm and professional when communicating by phone, message, and email
• Comfortable learning scheduling systems, secure messaging platforms, and other digital tools
• Able to work independently while collaborating closely with a small team
• Reliable and excited to be consistently present in an in-person role

Preferred Qualifications

• Experience in a front desk, reception, administrative, medical office, customer service, or patient-coordination role
• Healthcare or behavioral health experience is helpful, but not required
• Experience with scheduling software, secure messaging platforms, or electronic health records is a plus

Position Details

• Location: Old Mill area, Bend, Oregon
• Schedule: 4–5 days per week
• Work setting: Fully in person
• Important: This is not a remote position. Reliable local availability and consistent in-office attendance are essential.

This role is a great fit for someone seeking a stable weekday schedule, meaningful patient interaction, and the opportunity to become a dependable long-term part of a small healthcare team.

Why Join Canyon Behavioral Health?

• Meaningful work supporting people as they access behavioral healthcare
• A compassionate, collaborative team that values patient experience
• An opportunity to make a real difference in someone’s day when they may need it most
• A role where initiative, care, and follow-through are truly valued
• Potential for long-term growth as the practice continues to expand

To Apply

Please submit your resume and a brief cover letter describing your relevant experience and why you would be a good fit for this patient-facing role.

Job Type: Part-time

Pay: $18.60 - $20.34 per hour

Work Location: In person