Part-time Receptionist (Contract)

Reflections Mental Health Group offers therapy and assessment services to children, adolescents and adults. We are a growing team, looking to add a part-time receptionist.

Candidates must be available to work evenings and occasional weekends and have reliable transportation. This is a contract position and will be re-evaluated in December 2026.

We are looking for an individual who has a strong work ethic, can easily multi-task, is enthusiastic towards learning new things, and is comfortable working independently.

Our administrative team is known for their friendly and outgoing demeanour and we are looking for a passionate and eager individual to join our group.

Some of these tasks include:

• Answering incoming calls from new clients inquiring about our services or current clients needing to reschedule
• Receiving payment from clients at the end of services (use of debit credit terminal) in person or over the phone
• Manage scheduling by booking appointments for multiple clinicians with different schedules using our OWL software
• Responding to requests from clinicians via secure message system
• Ensuring the office is clean
• Dealing with confidential client files and information including scanning, transferring and inputting of online files
• Greet clients in a cheerful manner, pleasant personality
• Initiate and maintain confidential files and records
• Miscellaneous tasks as requested by office manager or clinicians

Required Skills:

• Computer operation skills including Google Workspace, Microsoft Word, Excel, PDF knowledge, photocopier, scanner
• Excellent phone etiquette and ability to multitask
• Strong organizational skills and attention to detail

Experience in an office setting is required

Pay: From $19.00 per hour

Expected hours: 16.0 – 20.0 per week

Education:

• Secondary School (required)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Work Location: In person