Part-Time Remote Receptionist & Scheduling Coordinator

Colorado Project Builders is hiring a dependable and professional Remote Receptionist & Scheduling Coordinator to help manage incoming customer calls, schedule estimates, and keep potential projects organized.

Pay: $20.00 per hour
Hours: 25 hours per week
Schedule: Monday–Friday, 9:00 AM–2:00 PM Mountain Time
Location: Remote in Colorado

Responsibilities

• Answer incoming customer calls professionally
• Return missed calls and follow up with new leads
• Gather the customer's name, phone number, project address, and project details
• Qualify new remodeling and renovation inquiries
• Schedule in-person estimates based on approved availability
• Enter and update leads in JobTread
• Confirm upcoming appointments
• Follow up with customers regarding estimates
• Maintain accurate notes on every customer interaction
• Escalate pricing, scheduling, or project questions that require management approval

Many of our new customers contact us through Google Local Services Ads, so answering calls promptly and providing excellent customer service is an important part of this position.

Qualifications

• Excellent phone and customer-service skills
• Professional and friendly communication
• Dependable and organized
• Comfortable working independently from home
• Reliable computer, internet connection, and quiet workspace
• Comfortable learning scheduling and customer-management software
• Previous receptionist, appointment-setting, construction office, or home-service experience is preferred
• JobTread experience is helpful but not required

We are looking for someone who can confidently speak with homeowners, keep leads organized, and help turn incoming inquiries into scheduled estimate appointments.

To apply: Submit your résumé through Indeed and briefly describe your experience with customer service, answering phones, or appointment scheduling.

Pay: $20.00 per hour

Expected hours: 25.0 per week

Benefits:

• Paid sick time

Work Location: Remote