Part-time Retail Assistant - Canberra Centre

Established in 1915 and run by fourth generation Haigh’s family, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. The company currently employs over 900 people across its retail and online stores, three factories, and head office, and will be expanding from 22 to 26 retail stores in Adelaide, Brisbane, Melbourne, Sydney, and Canberra by the end of 2026.

Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making, roasting cocoa beans to create a unique blend of milk and dark chocolate. Haigh’s are the largest Australian importer of raw cocoa beans, ethically sourced from cocoa plantations around the world, using only the finest and freshest ingredients.

Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh’s creates exquisite chocolates that look and taste delicious.

We have an exciting opportunity for a permanent Part-time Retail Assistant to join our Canberra Centre team. Minimum hours will range between 25 to 30 hours per week. We are seeking an individual with ample retail experience, exceptional customer service abilities, and of course, a genuine passion for all things chocolate!

Key responsibilities include:

• Passion for achieving exceptional customer service
• Leading by example, always displaying the company values
• Ensure a safe working environment for all team members and customers
• Cash/EFTPOS transactions, filling shelves, bagging products, cleaning and stock take
• High quality food handling including the upholding of hygiene principles
• Merchandising and stock replenishment
• Assisting with the training and development of team members

Skills & Experience:

• Previous experience in retail or a customer service environment
• Expertise in product knowledge or willingness to gain
• Opening and closing experience or willingness to learn
• Ability to work with minimum supervision

What’s in it for you:

• An attractive hourly rate
• Employee discounts on products
• Additional leave days
• Genuine career advancement and opportunities both local and interstate
• Exciting discounts from a wide range of providers, including travel, retail, groceries, F&B and more
• Access to our wellbeing program
• Online and on the job training
• Indulge in plenty of delicious chocolate!

Haigh's believes that by valuing differences in backgrounds, cultures, abilities and experiences, that our work environment will be free from bias and prejudice. We are committed to making reasonable adjustments for those with disability to provide a positive barrier-free recruitment process and supportive workplace