Part Time Sales Associate

Objective

We are looking for the brand ambassador to create exceptionally positive experiences for every customer you encounter, hiring by

Furla Singapore Pte Ltd

. You will embody the Company values, vision and standards in everything you do.

You will actively contribute to the success of the Company whilst adhering to our policies and operational standards. You are a driven individual who is passionate about luxury retail and takes pride in delivering results and meeting targets.

A high performer who takes pride in their deliverables through quality, you will be able to make impact and influence process in line with best market practice.

Key Responsibilities

Sales

Create positive experiences for customers in store showcasing Furla merchandise and driving conversion resulting in sales

Drive sales through a variety of measures including average sale, multi-sale rate and category contribution

Achieve personal sales targets and personal sales statistic targets

Customer Care & CRM

Welcome all customers ensuring a positive experience

Build and foster genuine long-term relationships with our customers

Process customer repairs with strong attention to detail and effective communication

Assist/Support the resolution of any customer issues or complaints

Actively contribute to the CRM system and meet CRM signup targets

Product Knowledge

Become an expert across Furla Products, Colours, Categories and Seasonal Collections

Familiar with product functionality to be able to educate and demonstrate to customers

Visual Merchandising & Store Presentation

Contribute to the store upkeep to ensure it presents beautifully and in-line with our VM Guidelines

Continuously follow product presentation standards are maintained at all times

Ensure the highest standards of housekeeping are met both on and off the sales floor

Ensure reserves are orderly and maintained to protect the product and enable efficient stock management

Consistently seek process improvements and implement best market practice

Skills/Experience

Minimum 1 year’s experience within the Retail industry in a similar position

Demonstrated experience working towards sales targets and KPIs

Familiar with premium and luxury sales is advantageous

Client focused and enjoys building strong relationships

Polished presentation with exceptional communication skills

Positive team player who thrives on achieving team goals

Ability to multi-task and work towards deadlines

Contributes to a positive work environment

Multilingual is advantageous

Immediately available candidate is highly preferred

Established in 1927 by Aldo Furlanetto in Bologna, Furla looks to the future with a foot grounded in its solid past of time-honoured craftsmanship, a sophisticated elegance and a playful originality.

The invention of inclusive luxury concept, over 90 years ago, is a distinctive trait of the brand which has been guided by the idea that every woman deserves beauty and quality. Furla produces bags, shoes, and small leather goods for both women and men.

The company is present in 100 countries with 467 point of sales situated on the most prestigious international shopping streets, a distribution network with over thousand official points of sales and important growing channels such as travel retail and e-commerce.