Part Time Service Assistant

About the Role

We are looking for a reliable and organized Part-Time Service Assistant to support our Service Department. You will assist service coordinators with answering calls, filing documents, and handling office errands as instructed. This is an ideal role for students seeking flexible part-time work in a dynamic office environment.

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Key Responsibilities

Call Handling & Customer Support

• Answer incoming calls from clients and direct them to the appropriate service coordinator or technician.
• Take accurate messages and relay information promptly to the team.
• Provide basic information on service schedules, appointments, and company contacts.

Document Filing & Administrative Support

• Organize, file, and maintain service documents, delivery receipts, job orders, and client records.
• Assist in preparing service reports, quotations, and other documentation as needed.
• Ensure files are updated, complete, and easy to retrieve for audits and reference.

Office Errands & Coordination

• Run errands within the office as instructed (e.g., delivering documents between departments, picking up supplies, coordinating with accounting or warehouse).
• Assist with photocopying, scanning, printing, and other administrative tasks.
• Support the service team with ad-hoc tasks to ensure smooth daily operations.

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Qualifications

• Currently enrolled college student seeking part-time work.
• Good communication skills (verbal and written).
• Basic knowledge of computer applications (MS Office, Google Workspace).
• Organized, detail-oriented, and able to follow instructions accurately.
• Willingness to learn and adapt to a fast-paced service environment.

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Work Schedule

• As agreed upon hiring
• Tentative Start Date is in November 2026