Part-Time Test Proctor

Overview

Excel Testing is seeking a dependable, detail-oriented, and customer-focused Part-Time Test Proctor to join our team.

Our testing centers administer a variety of professional certification, licensing, and healthcare examinations. We are looking for someone who is comfortable working with computers, enjoys helping people, and can follow detailed procedures to maintain a secure and professional testing environment.

The ideal candidate is organized, patient, adaptable, and able to work both independently and as part of a team. Previous proctoring experience is preferred but not required. Training will be provided.

Responsibilities

Test Administration & Security

• Check in test-takers, verify identification, and ensure all required documentation is complete.
• Explain examination procedures, testing rules, and security requirements clearly and professionally.
• Monitor candidates during examinations to ensure compliance with testing policies.
• Conduct required security checks and ensure personal belongings are stored appropriately.
• Maintain a quiet, organized, and secure testing environment.
• Follow established procedures for handling irregularities, technical issues, and candidate concerns.

Customer Service

• Welcome test-takers and provide a positive, professional testing experience.
• Answer questions and assist candidates while maintaining examination security and confidentiality.
• Communicate testing policies clearly and respectfully, including when enforcing rules or addressing difficult situations.
• Remain calm, patient, and professional when working with individuals who may be nervous, frustrated, or unfamiliar with testing procedures.

Administrative & Technical Responsibilities

• Prepare testing rooms, computers, and materials before scheduled examinations.
• Navigate multiple computer-based testing platforms and administrative systems.
• Review testing schedules, candidate information, and examination requirements.
• Maintain accurate rosters, attendance records, and testing documentation.
• Use computers, printers, scanners, and other office equipment to complete daily tasks.
• Complete post-examination paperwork, update candidate records, and securely handle testing materials.
• Perform general administrative duties as needed to support testing center operations.

Qualifications

Required:

• Strong customer service and interpersonal communication skills.
• Comfortable using computers, navigating software programs, and learning new technology.
• Excellent attention to detail and ability to follow written instructions and established procedures.
• Strong organizational and time-management skills.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities.
• Professional, dependable, and punctual.
• Ability to maintain confidentiality and follow strict testing security policies.
• Willingness to learn new procedures, accept constructive feedback, and adapt to changing testing requirements.

Preferred but Not Required:

• Previous experience in test administration, education, customer service, or office administration.
• Familiarity with computer-based testing environments.
• Experience using printers, scanners, and electronic recordkeeping systems.

What We're Looking For

We value reliability, professionalism, and a willingness to learn. Our proctors play an important role in helping candidates feel comfortable while ensuring examinations are administered fairly and securely.

The right candidate will be someone who takes procedures seriously, communicates effectively, and can balance excellent customer service with consistent enforcement of testing policies.

Work Schedule: Hours may fluctuate based on business needs

• Monday: 8:00 AM – 12:00 PM
• Tuesday: 8:00 AM – 1:00 PM
• Wednesday: 8:00 AM – 12:00 PM
• Thursday: 8:00 AM – 1:00 PM
• Friday: 8:00 AM – 12:00 PM

Pay: $16.00 - $18.00 per hour

Expected hours: 16.0 – 22.0 per week

Work Location: In person