Partner Operation Specialist

Positon: Partner Operation Specialist

Exp: 1+ Years

Location: Hyderabad

Work mode: Hybrid

About The Work

• Be the Partner Operations business partner to ACE team

• Ability to analyze Partner Registration in order to make approve or reject decision

• Managing PRM & CRM tool - general Account information

• Managing Partner registrations and Opportunity Creation CRM tool

• Communicate appropriate policy and best practices to ensure understanding of internal policies and guidelines

• Completes Partner Registrations review by analyzing and auditing documents, researching and resolving processing problems

• Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents

• Be a subject matter expert to identify data and process gaps and work with extended teams (IT, Change Management, Enablement etc) to drive evolution with near-term and long-term solutions

• Collaborate cross-functionally with internal teams to drive/influence business and operational objectives

• Other ad hoc responsibilities as required in support of the organization needs

• Provides information by collecting, analyzing, and summarizing information; responding to requests Resolves inquiries by investigating issues and composing responses

• Maintains quality service by monitoring standards, advising supervisor of potential problems

Requirements:

• 1-2+ years in a Partner Operations or Sales Operations role or related experience in a software sales organization
• Hands on experience on MS Excel/Office. Ability to learn systems quickly with little or no guidance
• Experience in working with CRM / PRM / Analytics applications and tools
• Organized, with exceptional attention to detail and the ability to work in afast-paced environment
• Excellent communication skills (written and verbal) with ability to navigate through all levels of management
• Results driven mentality
• Team player with positive attitude
• Experience and understanding of channel partnerships and partner programs is a plus
• Experience at a SaaS company is a plus
• Bachelor's degree.