Partner Operations Manager

Partner Operations Manager

Job Description Summary

Lead the onboarding, compliance and operations of the Red River Partner Ecosystem.  Support sales, marketing and engineering as the Subject Matter Expert for the partner programs and tools while continually improving all related processes.  Integral part of the holistic team driving long-term growth of the Red River partnerships.

Job Description

Red River is seeking a Partner Operations Manager to join our growing team. This role focuses on streamlining the onboarding, management, and growth of Red River’s partner ecosystem. Responsibilities include tracking certifications, maintaining compliance, managing deal registrations, and supporting pipeline development across direct OEM and distribution partnerships to accelerate partner adoption and strengthen existing relationships.

This position will be required to travel up to 10% to customer and partner sites.

Primary Position Tasks:

• Partner Onboarding and Governance: Lead the end-to-end onboarding of new partners. Evaluate program compliance, certifications, financial requirements, anticipated value, and required effort, while continually improving related processes.
• Partner Strategy: Collaborate with Partner Alliance Managers and the sales, systems engineering, and field organizations to understand each partner’s strategic goals, direction, and procurement paths.
• Sales Enablement: Support sales growth by refining existing processes and tools to simplify sales operations, including inside sales, purchasing, and back-end rebate reporting.
• Agreements and Contracts: Partner with OEMs and internal compliance teams to complete, update, and maintain reseller agreements, nondisclosure agreements, and letters of authorization.
• Program Expertise and Compliance: Serve as the subject-matter expert for key partner programs and tools, including portals, certification requirements, program tiers, and their value to Red River. Coordinate and maintain with partner program compliance, including certifications and audits.
• Rebates and Funding: Track and maximize rebates from key partners, and support additional funding programs, including market development funds and memoranda of understanding.
• Partner Positioning: Strengthen Red River’s visibility and standing with OEM partners as a premier go-to-market partner by communicating Red River’s capabilities, solutions, vision, and value proposition clearly.
• Additional Responsibilities: Perform other business duties as assigned.

Required Skills and Experience:

• BS/BA and 3-5 years Business Development, Alliances or Channel Sales Experience
• Experience managing partners and alliances - recommended
• Previous Public Sector experience - recommended
• Outstanding communication, organizational, and time management skills
• Candidate must be a self-motivated team player with sharp decision-making ability
• Ability to collaborate with partner marketing team to develop creative partner marketing and lead generation programs and able to track partner lead and opportunity performance metrics in CRM
• Working knowledge across a variety of OEM platforms ideally within the areas of security, data center, networking, storage, cloud, AI, and analytics
• Travel up to 20% Required for Internal, OEM and Industry events
• DMV Location Required

Equal Opportunity Employer

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