Partner Operations Specialist

Invoice Validation & Reconciliation

• Coordinate timely invoice validation and submission requests with partners.
• Review and reconcile partner invoices against approved campaigns, budgets and billing details.
• Identify and resolve invoice discrepancies with partners and internal teams.
• Maintain validated invoices and supporting documents for payment processing.

Partner Coordination

• Coordinate with Affiliate Partners and Google Ads on invoices, payment requirements and documentation.
• Respond to partner queries on payment status, outstanding amounts, discrepancies and timelines.

Maintain regular communication and follow-up to ensure timely submission of required documents.

Purchase requisition(PRO) & PAY Request Management

• Raise and manage PRO requests for Affiliate Partners and Google Ads based on approved budgets and requirements.
• Ensure PRO requests are accurate and submitted within timelines.
• Prepare and raise PAY requests after invoice validation and reconciliation.
• Ensure required approvals and supporting documents are complete before submission.
• Track PRO/PAY requests through approval and payment closure.

Payment & Collection Tracking

• Maintain regional, partner and operator-wise payment and collection trackers.
• Monitor outstanding collections, payments due and payment status.
• Conduct weekly follow-ups with Finance on pending partner payments.
• Track payment processing and ensure payments are released within agreed timelines.
• Obtain payment confirmations, UTR/SWIFT details and other relevant information.
• Provide regular status updates on outstanding and completed payments.

KPI & Operational Reporting

• Maintain KPI and operational trackers for Asia and Africa regions.
• Consolidate data from relevant sources and maintain accurate records.
• Highlight variances, pending actions, risks and key observations to stakeholders.
• Prepare periodic reports and management updates.

Legal Agreement & Partner Onboarding

• Raise Legal Agreement (LA) requests for onboarding new partners.
• Coordinate with Legal, Finance, Procurement and Business teams for partner onboarding.
• Follow up on agreement review, approval, execution and closure.
• Coordinate vendor code creation and completion of required documentation.
• Maintain organized records of partner agreements and supporting documents.

Creative & Campaign Coordination

• Raise and coordinate Trello requests with the Creative team for campaign requirements.

Coordinate banners, videos and other campaign assets with internal teams and partners.