Partner Relationship Manager

Role & Responsibilities
● Handle inbound and assigned outbound calls for loan products such as Personal Loans, Business Loans, and Home Loans
● Connect with pre-generated leads only (no lead generation involved)
● Understand customer requirements and recommend suitable loan products
● Explain loan features, eligibility, interest rates, documentation, and end-to-end process clearly
● Manage the complete loan sales cycle from customer interaction to loan disbursement
● Follow up with customers for documentation and application status
● Update and maintain accurate customer records in CRM systems
● Achieve assigned sales and conversion targets
● Ensure compliance with internal policies and regulatory guidelines
● Deliver a high-quality customer experience and build trust with customers

Preferred Candidate Profile
● 1–3 years of experience in telesales / inside sales with exposure to loan products
● Experience in Fintech / NBFC / Banking is mandatory or highly preferred
● Hands-on experience in Personal Loan, Business Loan, or Home Loan sales
● Strong communication skills with customer-handling confidence
● Hindi is mandatory; knowledge of any South Indian language (Telugu / Tamil / Kannada / Malayalam) is an added advantage
● Target-driven, disciplined, and comfortable working in a performance-oriented environment
● Familiarity with CRM tools and basic computer skills preferred

Pay: ₹350,000.00 - ₹550,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person