Partner Relationships Manager

Free Wheelchair Mission (FWM) is a humanitarian, faith-based, non-profit organization based in

Irvine, California, USA. Our mission is to “Transform lives through the gift of mobility to people with

disabilities living in developing nations as motivated by Jesus Christ.”

There are an estimated 80 million people around the world today in need of a wheelchair. We are

focused and committed to being a leading provider of mobility in developing countries, but

beyond placing a recipient in a wheelchair, we are bringing transformation that opens doors to

education, employment opportunities, and community that these individuals only dreamed of

before receiving the gift of mobility.

Free Wheelchair Mission is seeking a Partner Relationship Manager who not only meets the

requirements of the job but has an interest in being part of an organization that is making a

significant difference in the lives of individuals in need throughout the world.

Job Summary:

This position will have a focus on the management, cultivation and growth of FWM’s working

relationships with its international distribution partners and suppliers. The Partner Relationships

Manager will manage an assigned portfolio of partners and suppliers, leading communication,

strategy implementation to support them in executing successful distributions.

The Partner Relationships Manager will work closely with FWM’s internationally based independent

contractors and the Programs Operations & Compliance team to ensure that distribution

partnerships are retained in good standing, are aligned with FWM’s mission, maintaining program

standards and policies, and growing in distribution capacity. She/He will identify new potential

distribution partners and suppliers in accordance with FWM’s goal to expand its global reach.

Responsibilities:

• Serve as the main point of contact for assigned portfolio of distribution partners and gift-in-kind suppliers, managing partner strategy, needs, orders, scheduling, and documentation.
• Build and maintain strong, supportive, and mission-aligned relationships.
• Facilitate strategic communication and meetings for FWM and partner c-suite and senior

executive leadership.

• Manage strategy for regular communication and work closely with internationally based

independent contractors to facilitate check-ins, virtual, and in-person trainings.

• With the help of FWM’s international based independent contracts, support partners in

navigating FWM’s distribution process and reporting requirements.

• Work in collaboration with the Senior Programs Compliance Manager to manage partners’

understanding and adherence to FWM’s compliance guidelines and plans for program

audits.

• Work with the Logistics Manager and the Senior Programs Compliance Manager to track

partner distribution projections.

• Work with the Monitoring and Evaluation Manger to track partner performance and progress

towards goals.

• Identify opportunities for partner development and recommend resources or assistance.
• Identify new partnership prospects, and review partner applications, implementing annual

and long-term partner growth strategy as outlined by the Director of Programs Partnerships.

• Manage the new and recurring partner contractual agreement process.
• Assist the Senior Programs Compliance Manager with onboarding new partners and

integrating them into FWM systems and expectations.

• Responsible for the maintenance of accurate and up-to-date assigned partner records and

correspondence in the database (Salesforce).

• Work with team members to prepare internal reports, dashboards, and updates for senior

leadership.

• Encourage and help facilitate impact reporting through the collection of photos, stories and

impact data to further support marketing and development needs.

• Collaborate with leadership on key partnership initiatives, such as potential Vision Trips,

webinars, events, global conferences, etc.

• Travel approximately 20% of time, or as required, to maintain strong relationships.
• Perform other administrative duties as assigned in support of daily job duties by direct

supervisor.

• Participate in offsite staff development and fundraising events.
• Occasional evenings and weekends.
• Share the message of Free Wheelchair Mission and our vision.

Minimum Experience and Required Skills:

• Must be bilingual in Spanish (ability to read, write, and speak professionally)
• B.A. Degree required – M.A. preferred, in relevant background.
• Minimum of 2 years in nonprofit program or development work.
• Intermediate computer skills in MS Word, Outlook and Excel a MUST, and Salesforce skills a

plus.

• Ability to work as part of a team, interact diplomatically and build relationships with diverse

partners, agents, and groups stateside and internationally.

• Outstanding verbal, written and interpersonal communications skills a MUST.

Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions. The employee must occasionally lift and/or move up to 50 pounds.

Compensation :

Dependent upon qualifications and experience, $65,000-$80,000 annual salary.