Partner Success Associate

SUMMARY: The Partner Success Associate is an early-career sales role designed for a motivated professional who is interested in building a career in sales, business development, and partner management. This position is responsible for generating qualified sales opportunities, developing pipeline, supporting channel partners, and assisting Territory Managers (TMs) and Strategic Account Managers (SAMs) throughout the sales process. The role provides hands-on exposure to prospecting, customer engagement, partner relationships, sales strategy, and CRM management while contributing directly to the company’s revenue growth.

Key Responsibilities

• Conduct outbound prospecting through phone, email, LinkedIn, and other sales tools.
• Follow up on inbound leads and marketing-generated inquiries.
• Identify and qualify new business opportunities within assigned territories and strategic accounts.
• Research target companies, stakeholders, and market opportunities.
• Schedule discovery meetings and sales appointments for TMs and SAMs.
• Support account-based sales campaigns and market development initiatives.

Lead Qualification

• Identify customer challenges, business objectives, timelines, and buying processes.
• Gather key information on stakeholders, budget, and project requirements.
• Document opportunity details and next steps in CRM.

Sales Support

• Support Territory Managers and Strategic Account Managers throughout the sales cycle.
• Coordinate customer meetings, demonstrations, and follow-up activities. Assist with quote requests, proposals, and customer communications.
• Monitor opportunity progression and help drive timely follow-up.
• Support sales forecasting through accurate CRM updates.

Channel Partner Support

• Assist Territory Managers with reseller engagement and pipeline development.
• Follow up on partner-generated leads and opportunities.
• Support partner communications, training, and sales initiatives.
• Maintain accurate partner activity and account records.

CRM & Process Management

• Maintain complete and accurate customer and opportunity data.
• Document customer interactions, qualification notes, and next steps.
• Ensure compliance with sales process and CRM standards. Support pipeline reviews and performance reporting.

Skills

• Strong verbal and written communication skills.
• Excellent organization and time management. Effective prospecting and qualification abilities.
• Strong customer engagement and relationship-building skills. CRM proficiency and attention to detail.
• Self-motivated, results-oriented, and highly accountable.
• Ability to manage multiple priorities in a fast-paced environment.

EDUCATION:

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Recent graduates and early-career professionals are encouraged to apply.
• Previous internships, customer service, sales, business development, or related experience is preferred but not required.

BASE COMPENSATION

The hourly rate ranges between $25.00 & $28.00 per hour, depending on experience and qualifications. In addition to base compensation, this position is eligible to participate in a performance-based incentive program based on the achievement of established individual and/or business performance goals. Incentive eligibility, performance measures, payment amounts, and other applicable terms will be outlined separately in the company’s incentive plan.

BENEFITS: Medical, dental, and vision insurance; paid vacation, sick leave, and holidays; life insurance; short- and long-term disability insurance; Employee Assistance Program (EAP); and 401(k) with company match.

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Work Location: In person